{"id":53125,"date":"2022-12-22T13:36:20","date_gmt":"2022-12-22T21:36:20","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=53125"},"modified":"2022-12-22T13:36:21","modified_gmt":"2022-12-22T21:36:21","slug":"axcient-appoints-rob-haggerty-as-its-vice-president-of-technical-support","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/news\/2022\/12\/axcient-appoints-rob-haggerty-as-its-vice-president-of-technical-support\/","title":{"rendered":"Axcient Appoints Rob Haggerty as its Vice President of Technical Support"},"content":{"rendered":"\n<p><em>Denver (Dec. 20, 2022)<\/em> \u2014 Axcient, the leader in business availability software for managed service providers (MSPs), today announced Rob Haggerty has been appointed vice president of technical support. In the role, he will focus on enabling partners to get the greatest possible value from their Axcient solutions.<\/p>\n\n\n\n<p>\u201cRob brings to Axcient deep experience building high-performing support organizations, an understanding of the IT channel ecosystem, and a breadth of knowledge on modern business continuity and disaster recovery solutions,\u201d said Rod Mathews, CEO at Axcient. \u201cHe is focused on rapidly solving complex technology challenges for partners and providing strategic counsel to tune and optimize their services. We are excited to welcome Rob to Axcient and look forward to delivering even more value from support under his leadership.\u201d<\/p>\n\n\n\n<p>Haggerty has more than 18 years of experience in technical support and professional services in the IT industry. He has extensive experience developing highly effective support teams that span both technical problem-solving and strategic product optimization. Most recently, Haggerty was vice president, technical support at Datto. Before Datto, he held professional services and support leadership roles at RSA Security and Dell EMC.<\/p>\n\n\n\n<p>\u201cI am thrilled to join the Axcient team to build on their track record of exceptional service and support to the MSP community,\u201d said Haggerty. \u201cAxcient set the standard for Business Continuity and Disaster Recovery solutions that protect data and allow businesses to recover rapidly and completely from threats like ransomware. I look forward to helping Axcient partners address technical challenges and get more than ever out of their solutions as we continue to grow the Axcient support service.\u201d<\/p>\n\n\n\n<p>###<\/p>\n\n\n\n<p><strong>About Axcient<\/strong><br><a href=\"http:\/\/www.axcient.com\">Axcient<\/a> is an award-winning leader in business\u00a0availability software\u00a0for managed service providers (MSPs).\u00a0Axcient x360 empowers\u00a0MSPs to\u00a0Protect Everything\u00a0by combining\u00a0SaaS backup, BCDR, and secure File Sync &amp; Share into one\u00a0platform and\u00a0experience.\u00a0Trusted by MSPs worldwide, Axcient protects business data and\u00a0enables continuity\u00a0from events such as\u00a0security breaches, human error, and\u00a0natural disasters. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Denver (Dec. 20, 2022) \u2014 Axcient, the leader in business availability software for managed service providers (MSPs), today announced Rob Haggerty has been appointed vice president of technical support. In the role, he will focus on enabling partners to get the greatest possible value from their Axcient solutions. \u201cRob brings to Axcient deep experience building high-performing support organizations, an understanding of the IT channel ecosystem, and a breadth of knowledge on modern business continuity and disaster recovery solutions,\u201d said Rod Mathews, CEO at Axcient. \u201cHe is focused on rapidly solving complex technology challenges for partners and providing strategic counsel to tune and optimize their services. We are excited to welcome Rob to Axcient and look forward to delivering even more value from support under his leadership.\u201d Haggerty has more than 18 years of experience in technical support and professional services in the IT industry. He has extensive experience developing highly effective support teams that span both technical problem-solving and strategic product optimization. Most recently, Haggerty was vice president, technical support at Datto. Before Datto, he held professional services and support leadership roles at RSA Security and Dell EMC. \u201cI am thrilled to join the Axcient team to build on their track record of exceptional service and support to the MSP community,\u201d said Haggerty. \u201cAxcient set the standard for Business Continuity and Disaster Recovery solutions that protect data and allow businesses to recover rapidly and completely from threats like ransomware. I look forward to helping Axcient partners address technical challenges and get more than ever out of their solutions as we continue to grow the Axcient support service.\u201d ### About AxcientAxcient is an award-winning leader in business\u00a0availability software\u00a0for managed service providers (MSPs).\u00a0Axcient x360 empowers\u00a0MSPs to\u00a0Protect Everything\u00a0by combining\u00a0SaaS backup, BCDR, and secure File Sync &amp; Share into one\u00a0platform and\u00a0experience.\u00a0Trusted by MSPs worldwide, Axcient protects business data and\u00a0enables continuity\u00a0from events such as\u00a0security breaches, human error, and\u00a0natural disasters.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[3574],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/53125"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=53125"}],"version-history":[{"count":1,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/53125\/revisions"}],"predecessor-version":[{"id":53126,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/53125\/revisions\/53126"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=53125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=53125"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=53125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}