{"id":4898,"date":"2013-05-01T11:44:43","date_gmt":"2013-05-01T15:44:43","guid":{"rendered":"http:\/\/www.theweekinimaging.com\/?p=4898"},"modified":"2013-05-01T11:44:43","modified_gmt":"2013-05-01T15:44:43","slug":"why-are-copiers-such-a-pain","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/sales-and-service\/2013\/05\/why-are-copiers-such-a-pain\/","title":{"rendered":"Why are Copiers Such a Pain?"},"content":{"rendered":"<p><a href=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/04\/karma1.jpg\"><img loading=\"lazy\" class=\"alignleft size-medium wp-image-4900\" alt=\"karma1\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/04\/karma1-300x238.jpg\" width=\"300\" height=\"238\" \/><\/a>We\u2019ve all had the experience. You\u2019re pushing a deadline, your anxiety is high, you need to make a few copies and get to a meeting ASAP.\u00a0There is no time to spare.<\/p>\n<p><em>Everything is ticking along fine, coming together nicely, until you get to the copier.\u00a0It jams.\u00a0A light comes on.\u00a0It\u2019s out of toner.\u00a0It\u2019s out of paper.\u00a0A light is blinking and it won\u2019t budge. You open and close a few drawers.\u00a0You pop the front panel.\u00a0You peer around the back.\u00a0You switch it off and on.\u00a0Nothing happens.\u00a0Time is running out.\u00a0You\u2019re screwed.\u00a0The copy machine has defeated you again.\u00a0<\/em><\/p>\n<p>I can&#8217;t even remember where I picked this up, but it was in my google alerts and thought it would be a good topic about copier karma.<\/p>\n<p>What comes around goes around, and I&#8217;m thinking this may be a case of copier karma coming back to haunt the people in the office. Some may ask how do you get copier Karma? For those of us in the industry it&#8217;s simple,\u00a0the copier salesperson\u00a0put a hex on the copier before he delivered it to you!<\/p>\n<p>Yup there are those of us that have that ability to put a curse on your copier, and we do it for a good reason.\u00a0Here&#8217;s a few tips on how to get a hex put on your next copier.<\/p>\n<p>1.\u00a0 You called the rep and asked for proposal, the rep responded within hours, scheduled an appointment and presented the proposal.\u00a0You stated all looks well, and we&#8217;ll get back to you right away.\u00a0The sales rep left repeated messages, e-mails and a few stop ins over the course of a month and you never had the courtesy to respond.\u00a0<em>Committing this act means (automatic curse)\u00a0that all of your new copiers will be cursed from this day forward.\u00a0<\/em><\/p>\n<p>2.\u00a0 The sales rep was in your office meeting with the CFO and CEO about a new system, you walked by and made a snide comment stating &#8220;What, is our machine broke again&#8221;?\u00a0\u00a0<em>This act puts a hex on you only, and your days of carefree copying, printing and scanning is numbered!\u00a0<\/em><\/p>\n<p>3.\u00a0 You meet with the copier rep, let them go through their entire presentation, and then you drop the bomb stating we are looking at six different systems from six different vendors.\u00a0<em>Dropping this bomb enables the hex that whatever copier you buy or lease it will always be a piece of crap.\u00a0<\/em><\/p>\n<p>4.\u00a0 You told the copier rep that the only buying criteria you have is price\u2014whoever has the lowest price is who I will buy from and we don&#8217;t care about service or brand quality.\u00a0<em>With this one you&#8217;ve just unleashed the Holy Grail of all curses. All of your existing copiers and all new copiers will be forever cursed no matter who you buy from.\u00a0<\/em><\/p>\n<p>5. Your company, and or you signed all of the paperwork to order your new machine. Two hours later you call and tell the salesperson to &#8220;hold&#8221; the order because you got a better deal from someone else.\u00a0<em>You and your copier have been cursed for eternity and as a matter of fact we&#8217;ve put a curse of every piece of equipment the office\u2014the coffee maker, the water cooler, your phone and the microwave.\u00a0 Ever wonder why you&#8217;ve had problems operating\u00a0all of those devices?\u00a0\u00a0<\/em><\/p>\n<p>At times I wish I could curse a copier. All we ever ask for in the sales process is to return a call in a timely manner, don&#8217;t make any snide comments, think about price (is $20 more a month too much to spend for a quality brand or excellent support); if you were going to buy a car would you really go to six different dealers? Usually the first deal is the best deal plus you signed an &#8220;order.&#8221; Would you like someone to do that to you or one of your people?<\/p>\n<p>Good selling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all had the experience. You\u2019re pushing a deadline, your anxiety is high, you need to make a few copies and get to a meeting ASAP.\u00a0There is no time to spare. Everything is ticking along fine, coming together nicely, until you get to the copier.\u00a0It jams.\u00a0A light comes on.\u00a0It\u2019s out of toner.\u00a0It\u2019s out of paper.\u00a0A light is blinking and it won\u2019t budge. You open and close a few drawers.\u00a0You pop the front panel.\u00a0You peer around the back.\u00a0You switch it off and on.\u00a0Nothing happens.\u00a0Time is running out.\u00a0You\u2019re screwed.\u00a0The copy machine has defeated you again.\u00a0 I can&#8217;t even remember where I picked this up, but it was in my google alerts and thought it would be a good topic about copier karma. What comes around goes around, and I&#8217;m thinking this may be a case of copier karma coming back to haunt the people in the office. Some may ask how do you get copier Karma? For those of us in the industry it&#8217;s simple,\u00a0the copier salesperson\u00a0put a hex on the copier before he delivered it to you! Yup there are those of us that have that ability to put a curse on your copier, and we do it for a good reason.\u00a0Here&#8217;s a few tips on how to get a hex put on your next copier. 1.\u00a0 You called the rep and asked for proposal, the rep responded within hours, scheduled an appointment and presented the proposal.\u00a0You stated all looks well, and we&#8217;ll get back to you right away.\u00a0The sales rep left repeated messages, e-mails and a few stop ins over the course of a month and you never had the courtesy to respond.\u00a0Committing this act means (automatic curse)\u00a0that all of your new copiers will be cursed from this day forward.\u00a0 2.\u00a0 The sales rep was in your office meeting with the CFO and CEO about a new system, you walked by and made a snide comment stating &#8220;What, is our machine broke again&#8221;?\u00a0\u00a0This act puts a hex on you only, and your days of carefree copying, printing and scanning is numbered!\u00a0 3.\u00a0 You meet with the copier rep, let them go through their entire presentation, and then you drop the bomb stating we are looking at six different systems from six different vendors.\u00a0Dropping this bomb enables the hex that whatever copier you buy or lease it will always be a piece of crap.\u00a0 4.\u00a0 You told the copier rep that the only buying criteria you have is price\u2014whoever has the lowest price is who I will buy from and we don&#8217;t care about service or brand quality.\u00a0With this one you&#8217;ve just unleashed the Holy Grail of all curses. All of your existing copiers and all new copiers will be forever cursed no matter who you buy from.\u00a0 5. Your company, and or you signed all of the paperwork to order your new machine. Two hours later you call and tell the salesperson to &#8220;hold&#8221; the order because you got a better deal from someone else.\u00a0You and your copier have been cursed for eternity and as a matter of fact we&#8217;ve put a curse of every piece of equipment the office\u2014the coffee maker, the water cooler, your phone and the microwave.\u00a0 Ever wonder why you&#8217;ve had problems operating\u00a0all of those devices?\u00a0\u00a0 At times I wish I could curse a copier. All we ever ask for in the sales process is to return a call in a timely manner, don&#8217;t make any snide comments, think about price (is $20 more a month too much to spend for a quality brand or excellent support); if you were going to buy a car would you really go to six different dealers? Usually the first deal is the best deal plus you signed an &#8220;order.&#8221; Would you like someone to do that to you or one of your people? Good selling!<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[87],"tags":[106,151,284],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/4898"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=4898"}],"version-history":[{"count":5,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/4898\/revisions"}],"predecessor-version":[{"id":4927,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/4898\/revisions\/4927"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=4898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=4898"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=4898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}