{"id":47397,"date":"2021-11-25T09:19:30","date_gmt":"2021-11-25T17:19:30","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=47397"},"modified":"2021-12-02T14:22:01","modified_gmt":"2021-12-02T22:22:01","slug":"elite-dealers-200-million-to-300-million","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/elite-dealers\/2021\/11\/elite-dealers-200-million-to-300-million\/","title":{"rendered":"Elite Dealers: $200\u00a0million to $300\u00a0million"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n
\"\"
Dan Doyle Jr.<\/figcaption><\/figure><\/div>\n\n\n\n

DEX Imaging, Inc.<\/strong>
Tampa, FL
www.deximaging.com<\/p>\n\n\n\n

Year Founded<\/strong>: 2002
President\/Owner<\/strong>: Dan Doyle Jr.
Number of Employees<\/strong>: 1,800
Primary Vendors<\/strong>: Konica Minolta, HP, Kyocera, Canon
Primary Solutions Offerings<\/strong>: PaperCut, Canon, DFI, PrinterLogic, Kofax, Patrol
Primary Leasing Partners<\/strong>: GreatAmerica, CIT
Approximate Yearly Revenue<\/strong>: $271 million
Fastest-Growing Business Segments<\/strong>: MPS, enterprise accounts
Biggest Accomplishment of the Past Year<\/strong>: The dealer implemented a growth strategy during the pandemic, establishing DEX service territories outside of areas where it has brick and mortar branches, to eliminate the reliance on third-party dealer agreements. This was essential in meeting long-term growth projections.<\/p>\n\n\n\n

\"\"
Sports marketing is a key component in DEX Imaging’s brand awareness<\/figcaption><\/figure>\n\n\n\n

Why We Consider DEX Imaging Elite:<\/strong><\/p>\n\n\n\n

  • Service plus. While technical service is a primary calling card for DEX Imaging, it has a vested interest in its customers\u2019 success. The dealer helps clients understand their operating costs and workflow processes so they can improve on business execution. As a result, DEX has cultivated many long-term partnerships with customers that are locked in for the long haul.<\/li>
  • Name recognition. From logos on the helmets of the Tampa Bay Lightning hockey team to extensive signage at stadiums in the markets it serves, DEX Imaging uses sports marketing to bolster its brand nationwide. The dealer also sponsors auto racing drivers and individual athletes across the entire sports spectrum.<\/li>
  • Enterprise excellence. The company\u2019s enterprise accounts team grew its direct service coverage nationwide from 48% to 75%, more than doubling its service technicians during a 24-month span. The team has successfully transitioned more than 50,000 devices nationwide. In all, DEX realized $3.9 million in cost savings across all channels.<\/li>
  • Top-flight training. DEX Imaging\u2019s sales training program captured a bronze award during the 2021 Brandon Hall Group HCM Excellence Awards in the Best Sales Onboarding category. Other points of differentiation include high employee retention and a generous sales and service rewards program.<\/li><\/ul>\n\n\n\n
    \n\n\n\n
    \"\"<\/figure>\n\n\n\n

    UBEO Business Services<\/strong>
    San Antonio, TX
    ubeo.com<\/p>\n\n\n\n

    Year Founded<\/strong>: 2004
    President\/Owner<\/strong>: Jim Sheffield
    Number of Employees<\/strong>: 800
    Primary Vendors<\/strong>: Ricoh, Xerox, Konica Minolta, Canon, HP, Lexmark, Kyocera
    Primary Solutions Offerings<\/strong>: Laserfiche, DocuWare, Kofax, Imagetracker, PaperCut, XMPie
    Primary Leasing Partners<\/strong>: GreatAmerica, U.S. Bank, Wells Fargo, DLL, Canon Financial Services
    Approximate Yearly Revenue<\/strong>: $250 million
    Fastest-Growing Business Segments<\/strong>: Production
    Biggest Accomplishment of the Past Year<\/strong>: Service has long been a critical component of UBEO\u2019s value proposition, and the dealer improved its Net Promoter Score to 85 during 2020.<\/p>\n\n\n\n

    \"\"
    Shown from left are UBEO Business Services executives John Barbieri, COO; Jim Sheffield, CEO; and Jim Morrissey, president<\/figcaption><\/figure>\n\n\n\n

    Why We Consider UBEO Business Services Elite:<\/strong><\/p>\n\n\n\n

    • Customer satisfaction. UBEO Business Services ensures that every system, decision and service execution translates into a superior customer experience. The dealer enables local autonomy for its field leaders to ensure customers receive quality care, backed by the commitment to excellence that is the backbone of UBEO\u2019s national organization.<\/li>
    • Comprehensive offerings. With an expansive portfolio that entails production, wide-format and solutions, UBEO can offer a multi-manufacturer, brand-agnostic approach to providing the right fit for its customers.<\/li>
    • Cultural emphasis. In an effort to continuously augment its focus on culture, UBEO leverages its committee leadership model. All functional areas have a user committee that sources feedback from the field and works with them directly to affect change throughout the entire UBEO organization.<\/li>
    • Community outreach. Among the charitable organizations that UBEO supports through sponsorship are the Magdalena House, Family Eldercare and Hope for JD.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"

      DEX Imaging, Inc.Tampa, FLwww.deximaging.com Year Founded: 2002President\/Owner: Dan Doyle Jr.Number of Employees: 1,800Primary Vendors: Konica Minolta, HP, Kyocera, CanonPrimary Solutions Offerings: PaperCut, Canon, DFI, PrinterLogic, Kofax, PatrolPrimary Leasing Partners: GreatAmerica, CITApproximate Yearly Revenue: $271 millionFastest-Growing Business Segments: MPS, enterprise accountsBiggest Accomplishment of the Past Year: The dealer implemented a growth strategy during the pandemic, establishing DEX service territories outside of areas where it has brick and mortar branches, to eliminate the reliance on third-party dealer agreements. This was essential in meeting long-term growth projections. Why We Consider DEX Imaging Elite: Service plus. While technical service is a primary calling card for DEX Imaging, it has a vested interest in its customers\u2019 success. The dealer helps clients understand their operating costs and workflow processes so they can improve on business execution. As a result, DEX has cultivated many long-term partnerships with customers that are locked in for the long haul. Name recognition. From logos on the helmets of the Tampa Bay Lightning hockey team to extensive signage at stadiums in the markets it serves, DEX Imaging uses sports marketing to bolster its brand nationwide. The dealer also sponsors auto racing drivers and individual athletes across the entire sports spectrum. Enterprise excellence. The company\u2019s enterprise accounts team grew its direct service coverage nationwide from 48% to 75%, more than doubling its service technicians during a 24-month span. The team has successfully transitioned more than 50,000 devices nationwide. In all, DEX realized $3.9 million in cost savings across all channels. Top-flight training. DEX Imaging\u2019s sales training program captured a bronze award during the 2021 Brandon Hall Group HCM Excellence Awards in the Best Sales Onboarding category. Other points of differentiation include high employee retention and a generous sales and service rewards program. UBEO Business ServicesSan Antonio, TXubeo.com Year Founded: 2004President\/Owner: Jim SheffieldNumber of Employees: 800Primary Vendors: Ricoh, Xerox, Konica Minolta, Canon, HP, Lexmark, KyoceraPrimary Solutions Offerings: Laserfiche, DocuWare, Kofax, Imagetracker, PaperCut, XMPiePrimary Leasing Partners: GreatAmerica, U.S. Bank, Wells Fargo, DLL, Canon Financial ServicesApproximate Yearly Revenue: $250 millionFastest-Growing Business Segments: ProductionBiggest Accomplishment of the Past Year: Service has long been a critical component of UBEO\u2019s value proposition, and the dealer improved its Net Promoter Score to 85 during 2020. Why We Consider UBEO Business Services Elite: Customer satisfaction. UBEO Business Services ensures that every system, decision and service execution translates into a superior customer experience. The dealer enables local autonomy for its field leaders to ensure customers receive quality care, backed by the commitment to excellence that is the backbone of UBEO\u2019s national organization. Comprehensive offerings. With an expansive portfolio that entails production, wide-format and solutions, UBEO can offer a multi-manufacturer, brand-agnostic approach to providing the right fit for its customers. Cultural emphasis. In an effort to continuously augment its focus on culture, UBEO leverages its committee leadership model. All functional areas have a user committee that sources feedback from the field and works with them directly to affect change throughout the entire UBEO organization. Community outreach. Among the charitable organizations that UBEO supports through sponsorship are the Magdalena House, Family Eldercare and Hope for JD.<\/p>\n","protected":false},"author":166,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[81],"tags":[],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/47397"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=47397"}],"version-history":[{"count":3,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/47397\/revisions"}],"predecessor-version":[{"id":47928,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/47397\/revisions\/47928"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=47397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=47397"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=47397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}