{"id":44466,"date":"2021-04-01T09:37:56","date_gmt":"2021-04-01T16:37:56","guid":{"rendered":"https:\/\/www.enxmag.com\/twii\/?p=44466"},"modified":"2021-04-01T09:37:58","modified_gmt":"2021-04-01T16:37:58","slug":"carsten-bruhn-joins-ricoh-north-america-as-president-and-ceo","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/feature-articles\/2021\/04\/carsten-bruhn-joins-ricoh-north-america-as-president-and-ceo\/","title":{"rendered":"Carsten Bruhn joins Ricoh North America as President and CEO"},"content":{"rendered":"\n
\"\"
Carsten Bruhn. Ricoh<\/figcaption><\/figure><\/div>\n\n\n\n

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described \u201cglobal citizen,\u201d Bruhn brings more than 20 years of experience from around the world. This includes having lived in Great Britain, Denmark and Japan, and with extensive travel meeting with customers in all regions throughout the world, including North America.<\/p>\n\n\n\n

He has led global teams that have successfully built digital transformation strategies and implemented services that solve crucial problems for organizations of all sizes \u2013 from global enterprises to small businesses.<\/p>\n\n\n\n

\u201cThe opportunity that lies ahead for Ricoh, our partners and customers is incredible,\u201d said Bruhn. \u201cCustomer behaviors, the increasingly changing workforce and the speed of digital transformation are driving toward the need for new business models, including digital services and subscription models, to name a few. And there\u2019s so much to be energized about in North America specifically. We have a tremendous customer base, a passionately dedicated team and a network of dealer partners who share our commitment to solving challenging business problems today and into the future.\u201d<\/p>\n\n\n\n

Bruhn most recently served as corporate vice president for Ricoh Global Services. In this role, he managed and fostered Ricoh\u2019s relationship with the company\u2019s largest, enterprise customers around the world. He focused on empowering customers to embrace digital transformation and built strategies with Ricoh\u2019s best-in-class partners to enable businesses to transform into digital businesses. Under Bruhn\u2019s leadership, Ricoh\u2019s Global Major Account (GMA) channel experienced growth by attracting new customers, while also renewing and providing increased value to existing customers. In 2020, these initiatives continued to accelerate by helping customers work from anywhere with digitalization, automation, and collaboration solutions, as well as providing tools for a safe return to the workplace.<\/p>\n\n\n\n

During a two-year assignment in Japan, at Ricoh\u2019s global headquarters, Bruhn led the global services transformation for Ricoh Business Solutions. Previous roles included corporate vice president and general manager of Ricoh Global Services. Prior to joining Ricoh, Bruhn managed Lanier’s Northern Europe region. Leveraging this experience, he understands the entrepreneurial spirit and passion that drives Ricoh Family Group dealer partners today and is eager to collaborate with them.<\/p>\n\n\n\n

Bruhn\u2019s leadership approach includes articulating a clear vision and direction to inspire employees and foster collaboration and productivity. As a \u201cservant leader,\u201d he consistently drives the collective team forward, leveraging individual strengths to support a common goal: customer success. Bruhn also focuses on important cultural issues such as diversity and inclusion in the workplace, and he discusses the importance of understanding and addressing unconscious biases. His global experiences and unique perspective encourage and embrace an inclusive company culture.<\/p>\n\n\n\n

In the coming months, Bruhn will publicly outline his business strategy for Ricoh North America. Bruhn\u2019s strategy will provide a clear and ambitious path forward \u2013 both short and long-term \u2013 built with agility and flexibility to quickly address customers\u2019 changing needs throughout 2021 and beyond.<\/p>\n\n\n\n

###<\/p>\n\n\n\n

About Ricoh<\/strong>
Ricoh<\/a> is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.<\/p>\n\n\n\n

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. $18.5 billion USD). <\/p>\n","protected":false},"excerpt":{"rendered":"

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described \u201cglobal citizen,\u201d Bruhn brings more than 20 years of experience from around the world. This includes having lived in Great Britain, Denmark and Japan, and with extensive travel meeting with customers in all regions throughout the world, including North America. He has led global teams that have successfully built digital transformation strategies and implemented services that solve crucial problems for organizations of all sizes \u2013 from global enterprises to small businesses. \u201cThe opportunity that lies ahead for Ricoh, our partners and customers is incredible,\u201d said Bruhn. \u201cCustomer behaviors, the increasingly changing workforce and the speed of digital transformation are driving toward the need for new business models, including digital services and subscription models, to name a few. And there\u2019s so much to be energized about in North America specifically. We have a tremendous customer base, a passionately dedicated team and a network of dealer partners who share our commitment to solving challenging business problems today and into the future.\u201d Bruhn most recently served as corporate vice president for Ricoh Global Services. In this role, he managed and fostered Ricoh\u2019s relationship with the company\u2019s largest, enterprise customers around the world. He focused on empowering customers to embrace digital transformation and built strategies with Ricoh\u2019s best-in-class partners to enable businesses to transform into digital businesses. Under Bruhn\u2019s leadership, Ricoh\u2019s Global Major Account (GMA) channel experienced growth by attracting new customers, while also renewing and providing increased value to existing customers. In 2020, these initiatives continued to accelerate by helping customers work from anywhere with digitalization, automation, and collaboration solutions, as well as providing tools for a safe return to the workplace. During a two-year assignment in Japan, at Ricoh\u2019s global headquarters, Bruhn led the global services transformation for Ricoh Business Solutions. Previous roles included corporate vice president and general manager of Ricoh Global Services. Prior to joining Ricoh, Bruhn managed Lanier’s Northern Europe region. Leveraging this experience, he understands the entrepreneurial spirit and passion that drives Ricoh Family Group dealer partners today and is eager to collaborate with them. Bruhn\u2019s leadership approach includes articulating a clear vision and direction to inspire employees and foster collaboration and productivity. As a \u201cservant leader,\u201d he consistently drives the collective team forward, leveraging individual strengths to support a common goal: customer success. Bruhn also focuses on important cultural issues such as diversity and inclusion in the workplace, and he discusses the importance of understanding and addressing unconscious biases. His global experiences and unique perspective encourage and embrace an inclusive company culture. In the coming months, Bruhn will publicly outline his business strategy for Ricoh North America. Bruhn\u2019s strategy will provide a clear and ambitious path forward \u2013 both short and long-term \u2013 built with agility and flexibility to quickly address customers\u2019 changing needs throughout 2021 and beyond. ### About RicohRicoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. $18.5 billion USD).<\/p>\n","protected":false},"author":66,"featured_media":44467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1650,82,87,1638],"tags":[312],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/44466"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=44466"}],"version-history":[{"count":1,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/44466\/revisions"}],"predecessor-version":[{"id":44468,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/44466\/revisions\/44468"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/44467"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=44466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=44466"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=44466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}