{"id":25767,"date":"2017-09-25T13:55:16","date_gmt":"2017-09-25T20:55:16","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=25767"},"modified":"2017-09-25T13:55:55","modified_gmt":"2017-09-25T20:55:55","slug":"hp-laserjet-enterprise-m607m608m609-m652m653-and-mfp-m631m632m633-mfp-m681m682-series-unable-to-connect-using-usb","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/printer-tech-tip\/2017\/09\/hp-laserjet-enterprise-m607m608m609-m652m653-and-mfp-m631m632m633-mfp-m681m682-series-unable-to-connect-using-usb\/","title":{"rendered":"HP LaserJet Enterprise M607\/M608\/M609, M652\/M653, and MFP M631\/M632\/M633, MFP M681\/M682 series &#8211; Unable to Connect using USB"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignleft size-full wp-image-25768\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/09\/photo-tech.jpg\" alt=\"\" width=\"712\" height=\"425\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/09\/photo-tech.jpg 712w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/09\/photo-tech-300x179.jpg 300w\" sizes=\"(max-width: 712px) 100vw, 712px\" \/>Customers may call in describing that they are unable connect to their printer with USB.<\/p>\n<p>Typically, this occurs out of the box on a new install. This only occurs with Future Smart 4 firmware.<\/p>\n<p><strong>Symptoms<\/strong><\/p>\n<ul>\n<li>Unable to add the printer using the USB port on the printer<\/li>\n<li>Network connectivity is unaffected<\/li>\n<\/ul>\n<p><strong>Recommended Action<\/strong><\/p>\n<ol>\n<li>Connect via network cable and open the embedded web server.<\/li>\n<li>Browse to the Security tab and scroll down until Hardware Ports, as seen in the following image.<\/li>\n<li>Check both boxes and then click Apply.<\/li>\n<li>Add\/install printer though USB.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Customers may call in describing that they are unable connect to their printer with USB. Typically, this occurs out of the box on a new install. This only occurs with Future Smart 4 firmware. Symptoms Unable to add the printer using the USB port on the printer Network connectivity is unaffected Recommended Action Connect via network cable and open the embedded web server. Browse to the Security tab and scroll down until Hardware Ports, as seen in the following image. Check both boxes and then click Apply. Add\/install printer though USB.<\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1647],"tags":[],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25767"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=25767"}],"version-history":[{"count":1,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25767\/revisions"}],"predecessor-version":[{"id":25769,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25767\/revisions\/25769"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=25767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=25767"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=25767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}