![\"\"](\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/01\/Consumerization-of-IT.jpg\")
Mobile device apps have spoiled us. They are simple, often single-purpose, and intuitive to use. There\u2019s no need for documentation or training. Just download, open, and start performing the task that the app supports.<\/p>\nMobile device apps have spoiled us. They are simple, often single-purpose, and intuitive to use. There\u2019s no need for documentation or training. Just download, open, and start performing the task that the app supports.<\/p>\n
We\u2019re spoiled because now we expect all software and devices to be just as easy, even at work. This is especially true of millennials who grew up with mobile devices. If the devices you sell or the solutions you implement are too complicated to use, you risk losing customers to competitors who can provide a more user-friendly option.<\/p>\n
![\"\"](\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/12\/Hiro-Imamura.jpg\")
Hiro Imamura, Canon<\/p><\/div>\n
\u201cWe anticipate that technology consumerization, driven in large part by the influx of millennial worker expectations, will continue to transform the workplace and require businesses to stay ahead of these ever-changing preferences,\u201d said Hiro Imamura, senior vice president and general manager, Business Imaging Solutions Group at Canon U.S.A.. \u201cIn the past, productivity often required the user to adapt to technology, but the roles have now reversed, with technology now expected to acclimate to the individual’s needs.\u201d<\/p>\n
\u201cAs technology consumers, workers have come to expect shared office technology to offer an experience with comparable flexibility, customization, and convenience as that provided by their mobile devices,\u201d said Imamura. He advises dealers to prepare for this growing expectation by offering productivity-enhancing technology with advanced personalization features \u2013 for example, multifunction systems that provide unified firmware platform updates and allow users to personalize their experience at the device, and have those customized settings follow them to other networked devices.<\/p>\n
![\"\"](\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/12\/Stephanie-Dismore.jpg\")
Stephanie Dismore, HP<\/p><\/div>\n
Another aspect of consumerized IT is that users now expect tasks to follow them wherever they go. That might be the ability to print or to monitor a process from any location. \u201cWith the blending of consumer and commercial worlds, most of us now use pretty much the same technology at work as we do in our personal lives,\u201d said Stephanie Dismore, vice president and general manager, Americas Commercial Channel at HP. \u201cThis trend started several years ago, and companies initially responded with BYOD (bring your own device) policies aimed at managing and securing the flood of personally owned gadgets coming into the enterprise.\u201d<\/p>\n
BYOD is now being replaced by CYOD (choose your own device), where employees may select from a fleet of specified devices. \u201cCYOD has opened the door for a new segment of enterprise-class \u20183-in-1\u2019 mobile devices that allow users to start a task on-the-go and finish at their desk without saving, synching, or restarting,\u201d said Dismore.<\/p>\n
Dismore cautions that not every organization will be ready for the move to CYOD. \u201cMany have just finished implementing and aligning processes around personally owned devices. So be ready for the trend, but don\u2019t rush it \u2013 tread lightly in conversations with customers,\u201d she advises.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mobile device apps have spoiled us. They are simple, often single-purpose, and intuitive to use. There\u2019s no need for documentation or training. Just download, open, and start performing the task that the app supports. We\u2019re spoiled because now we expect all software and devices to be just as easy, even at work. This is especially true of millennials who grew up with mobile devices. If the devices you sell or the solutions you implement are too complicated to use, you risk losing customers to competitors who can provide a more user-friendly option. \u201cWe anticipate that technology consumerization, driven in large part by the influx of millennial worker expectations, will continue to transform the workplace and require businesses to stay ahead of these ever-changing preferences,\u201d said Hiro Imamura, senior vice president and general manager, Business Imaging Solutions Group at Canon U.S.A.. \u201cIn the past, productivity often required the user to adapt to technology, but the roles have now reversed, with technology now expected to acclimate to the individual’s needs.\u201d \u201cAs technology consumers, workers have come to expect shared office technology to offer an experience with comparable flexibility, customization, and convenience as that provided by their mobile devices,\u201d said Imamura. He advises dealers to prepare for this growing expectation by offering productivity-enhancing technology with advanced personalization features \u2013 for example, multifunction systems that provide unified firmware platform updates and allow users to personalize their experience at the device, and have those customized settings follow them to other networked devices. Another aspect of consumerized IT is that users now expect tasks to follow them wherever they go. That might be the ability to print or to monitor a process from any location. \u201cWith the blending of consumer and commercial worlds, most of us now use pretty much the same technology at work as we do in our personal lives,\u201d said Stephanie Dismore, vice president and general manager, Americas Commercial Channel at HP. \u201cThis trend started several years ago, and companies initially responded with BYOD (bring your own device) policies aimed at managing and securing the flood of personally owned gadgets coming into the enterprise.\u201d BYOD is now being replaced by CYOD (choose your own device), where employees may select from a fleet of specified devices. \u201cCYOD has opened the door for a new segment of enterprise-class \u20183-in-1\u2019 mobile devices that allow users to start a task on-the-go and finish at their desk without saving, synching, or restarting,\u201d said Dismore. Dismore cautions that not every organization will be ready for the move to CYOD. \u201cMany have just finished implementing and aligning processes around personally owned devices. So be ready for the trend, but don\u2019t rush it \u2013 tread lightly in conversations with customers,\u201d she advises.<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[80,1650,1638],"tags":[1083,1977],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/22134"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/115"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=22134"}],"version-history":[{"count":4,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/22134\/revisions"}],"predecessor-version":[{"id":22146,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/22134\/revisions\/22146"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=22134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=22134"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=22134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}