{"id":21815,"date":"2016-12-20T12:42:32","date_gmt":"2016-12-20T20:42:32","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=21815"},"modified":"2016-12-20T12:42:32","modified_gmt":"2016-12-20T20:42:32","slug":"karpel-solutions-delivers-robust-business-continuity-services-through-continuum-partnership","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/news\/2016\/12\/karpel-solutions-delivers-robust-business-continuity-services-through-continuum-partnership\/","title":{"rendered":"Karpel Solutions Delivers Robust Business Continuity Services Through Continuum Partnership"},"content":{"rendered":"

Boston, MA (December 20, 2016)<\/em> \u2013 Continuum, the only channel-exclusive IT management platform company, released a case study on Karpel Solutions, a managed services provider (MSP) that focuses on its clients\u2019 strategic goals through cost effective technology. In 2012, Karpel deployed Vault, the platform that marked Continuum\u2019s entry into the disaster recovery market, but has since transitioned its clients to Continuity247, Continuum\u2019s fully-managed backup and disaster recovery (BDR) platform. Karpel started as a software development firm in 1985, but today serves as an MSP delivering business and government solutions to companies in the greater St. Louis metro area. Karpel has been providing IT services for 10 years and manages 1,800 end users across approximately 50 clients.<\/p>\n

“The increased efficiency is far better with Continuity247, compared to other BDR solutions,\u201d said Frank Roberts, Director of Network Services at Karpel Solutions. \u201cSpecifically, the time it takes to restore a client\u2019s file system is faster \u2013 which is very valuable because our clients rely on being back in business as quickly as possible.\u201d<\/p>\n

Continuity247 is a powerful, fully-managed BDR platform that comes complete with hands-on support from Continuum\u2019s more than 700 Network Operations Center (NOC) technicians, resolving thousands of alerts, 24x7x365, which enables Karpel to deliver robust and scalable business continuity services to its growing client base.<\/p>\n

\u201cBeing able to utilize the NOC and its talent is a big win for us,\u201d said Tony Morris, Vice President of Karpel Solutions. \u201cOn top of the full support they provide, they also take care of the day-to-day monitoring so we don\u2019t have to babysit every backup. We\u2019ve also been able to leverage Continuum\u2019s Tech Advantage when we have a lot of time-consuming tasks we need to get done, but just don\u2019t have the horsepower to do so. Overall, it\u2019s reassuring to know that Continuum is not just supporting our backups, but our business as a whole.\u201d<\/p>\n

With Tech Advantage, certified network operations engineers and technicians are able to perform more than 85 server, desktop and custom projects, including Active Directory deployment, Exchange cross forest migration, VMware setup and more. For more information, visit: https:\/\/www.continuum.net\/products\/tech-advantage<\/a>.<\/p>\n

Karpel values Continuity247\u2019s features including 24x7x365 technical support, customizable retention points and verification of backups. With Continuum\u2019s IT management platform, Karpel appreciates the ease of having all technology within a single pane of glass.<\/p>\n

For more information on Continuity247, visit: www.continuum.net\/continuity247<\/a>.<\/p>\n

For more information on the case study, \u201cKarpel Solutions Provides Robust Business Continuity Services Using Continuum\u2019s Fully-Managed Continuity247 Platform,\u201d visit:
\nhttps:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/karpel-success-story<\/a>.<\/p>\n

###<\/p>\n

About Karpel:
\nKarpel Solutions is a managed services provider (MSP) that focuses on its clients\u2019 strategic goals through the application of current and cost effective technology. For more than two decades Karpel Solutions has been providing technology solutions to businesses, government departments and the legal industry. Offering IT services and support, custom software development and criminal case management software, Karpel has become known as one of the Saint Louis area\u2019s most trustworthy and experienced technology providers. For more information, please visit www.karpel.com<\/a>.<\/p>\n

About Continuum:<\/strong>
\nContinuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry-leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum\u2019s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https:\/\/www.continuum.net\/<\/a> or https:\/\/www.r1soft.com\/<\/a> and follow on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"excerpt":{"rendered":"

Boston, MA (December 20, 2016) \u2013 Continuum, the only channel-exclusive IT management platform company, released a case study on Karpel Solutions, a managed services provider (MSP) that focuses on its clients\u2019 strategic goals through cost effective technology. In 2012, Karpel deployed Vault, the platform that marked Continuum\u2019s entry into the disaster recovery market, but has since transitioned its clients to Continuity247, Continuum\u2019s fully-managed backup and disaster recovery (BDR) platform. Karpel started as a software development firm in 1985, but today serves as an MSP delivering business and government solutions to companies in the greater St. Louis metro area. Karpel has been providing IT services for 10 years and manages 1,800 end users across approximately 50 clients. “The increased efficiency is far better with Continuity247, compared to other BDR solutions,\u201d said Frank Roberts, Director of Network Services at Karpel Solutions. \u201cSpecifically, the time it takes to restore a client\u2019s file system is faster \u2013 which is very valuable because our clients rely on being back in business as quickly as possible.\u201d Continuity247 is a powerful, fully-managed BDR platform that comes complete with hands-on support from Continuum\u2019s more than 700 Network Operations Center (NOC) technicians, resolving thousands of alerts, 24x7x365, which enables Karpel to deliver robust and scalable business continuity services to its growing client base. \u201cBeing able to utilize the NOC and its talent is a big win for us,\u201d said Tony Morris, Vice President of Karpel Solutions. \u201cOn top of the full support they provide, they also take care of the day-to-day monitoring so we don\u2019t have to babysit every backup. We\u2019ve also been able to leverage Continuum\u2019s Tech Advantage when we have a lot of time-consuming tasks we need to get done, but just don\u2019t have the horsepower to do so. Overall, it\u2019s reassuring to know that Continuum is not just supporting our backups, but our business as a whole.\u201d With Tech Advantage, certified network operations engineers and technicians are able to perform more than 85 server, desktop and custom projects, including Active Directory deployment, Exchange cross forest migration, VMware setup and more. For more information, visit: https:\/\/www.continuum.net\/products\/tech-advantage. Karpel values Continuity247\u2019s features including 24x7x365 technical support, customizable retention points and verification of backups. With Continuum\u2019s IT management platform, Karpel appreciates the ease of having all technology within a single pane of glass. For more information on Continuity247, visit: www.continuum.net\/continuity247. For more information on the case study, \u201cKarpel Solutions Provides Robust Business Continuity Services Using Continuum\u2019s Fully-Managed Continuity247 Platform,\u201d visit: https:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/karpel-success-story. ### About Karpel: Karpel Solutions is a managed services provider (MSP) that focuses on its clients\u2019 strategic goals through the application of current and cost effective technology. For more than two decades Karpel Solutions has been providing technology solutions to businesses, government departments and the legal industry. Offering IT services and support, custom software development and criminal case management software, Karpel has become known as one of the Saint Louis area\u2019s most trustworthy and experienced technology providers. For more information, please visit www.karpel.com. About Continuum: Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry-leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum\u2019s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https:\/\/www.continuum.net\/ or https:\/\/www.r1soft.com\/ and follow on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[1873,1977],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21815"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=21815"}],"version-history":[{"count":2,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21815\/revisions"}],"predecessor-version":[{"id":21817,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21815\/revisions\/21817"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=21815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=21815"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=21815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}