{"id":19621,"date":"2016-08-04T10:59:40","date_gmt":"2016-08-04T17:59:40","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=19621"},"modified":"2016-08-04T10:59:40","modified_gmt":"2016-08-04T17:59:40","slug":"ricoh-named-a-global-market-leader-in-managed-print-services-by-quocirca-for-fifth-consecutive-year","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/news\/2016\/08\/ricoh-named-a-global-market-leader-in-managed-print-services-by-quocirca-for-fifth-consecutive-year\/","title":{"rendered":"Ricoh named a global market leader in Managed Print Services by Quocirca for fifth consecutive year"},"content":{"rendered":"

Analyst firm finds Ricoh\u2019s leadership rooted in \u201cmature service portfolio,\u201d \u201cstrong global delivery capabilities\u201d and \u201cbroader focus on IT services and business process automation\u201d<\/em><\/p>\n

MALVERN, PA, August 1, 2016 – Ricoh today announced that it has maintained a leadership position for the fifth consecutive year in the Managed Print Services (MPS) market, according to a report from analyst firm Quocirca entitled \u201cManaged Print Services Landscape, 2016.\u201d*1 Ricoh\u2019s holistic approach to providing consistent, high-quality service to more than 4,000 customers of all sizes across verticals and continents has helped solidify Ricoh as a true leader in the space.<\/p>\n

In the report, Quocirca notes Ricoh as \u201cone of the few traditional print vendors to have effectively transformed its legacy brand image,\u201d thanks in large part to its focus on \u201cinformation management, mobility and the cloud\u201d through \u201can extensive set of services that will appeal to organizations of all sizes.\u201d The report goes on to identify Ricoh\u2019s business process services and expansion into IT services as \u201cstrong differentiators.\u201d<\/p>\n

\u201cThis year, Ricoh continued to see growth in traditional MPS contracts, as well as successfully leveraging its expertise in business process optimization and information management to grow its customer relationships beyond what is typically thought of as MPS,\u201d said Louella Fernandes, Associate Director of Print Services and Solutions, Quocirca Ltd. \u201cQuocirca recognized Ricoh as a leader among MPS providers because of its strategic acquisitions, multivendor MPS capabilities and wide range of horizontal and vertical solutions, Ricoh continues to not only grow but adapt to stay out ahead of and meet the evolving needs of MPS customers.\u201d<\/p>\n

Ricoh delivers its MPS offerings to customers under its Ricoh Managed Document Services (Ricoh MDS) portfolio, and its capabilities are supported by more than 30,000 service professionals globally and five regional MDS competency centers. Ricoh works with its customers to adapt and optimize information processes to boost efficiency and address information security concerns, enabling enterprises to tackle the rising costs associated with an unmanaged print infrastructure.<\/p>\n

The report praised RICOH Global Clariti platform, which forms the backbone of all the company\u2019s MPS engagements. The centrally managed multivendor platform enables real-time check-ins on print fleet status, gathering of important data and generation of reports for comparison against benchmarks and SLAs. This comprehensive, transparent, multivendor approach is characteristic of Ricoh\u2019s body of work in the MPS space. Ricoh offers customers a wide range of services including Application Services, Business Process Services, Communication Services, Intelligent Mail Services, Learning Services, Legal Document Processing and eDiscovery Services, IT infrastructure Services, MDS, Production Printing Services, Sustainability Management Services and Workplace Services to help manage their unique needs.<\/p>\n

\u201cWe are honored to be recognized by Quocirca as a leader in the managed print services space for the fifth year running, and for how their report highlights our efforts to provide end-to-end solutions that transform the way our customers work,\u201d said Carsten Bruhn, Group Vice President & General Manager of Business Services Center, Ricoh Company, Ltd. \u201cWe are living in a time of unprecedented workstyle innovation. As what it takes to be a modern, successful business evolves and changes, we aim to work closely with our customers to help ensure they\u2019re meeting today\u2019s challenges and are prepared for what\u2019s to come tomorrow.\u201d<\/p>\n

About Ricoh
\nRicoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline \u2013 imagine. change. \u2013 Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems.
\nHeadquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD).
\nFor further information, please visit www.ricoh.com<\/p>\n","protected":false},"excerpt":{"rendered":"

Analyst firm finds Ricoh\u2019s leadership rooted in \u201cmature service portfolio,\u201d \u201cstrong global delivery capabilities\u201d and \u201cbroader focus on IT services and business process automation\u201d MALVERN, PA, August 1, 2016 – Ricoh today announced that it has maintained a leadership position for the fifth consecutive year in the Managed Print Services (MPS) market, according to a report from analyst firm Quocirca entitled \u201cManaged Print Services Landscape, 2016.\u201d*1 Ricoh\u2019s holistic approach to providing consistent, high-quality service to more than 4,000 customers of all sizes across verticals and continents has helped solidify Ricoh as a true leader in the space. In the report, Quocirca notes Ricoh as \u201cone of the few traditional print vendors to have effectively transformed its legacy brand image,\u201d thanks in large part to its focus on \u201cinformation management, mobility and the cloud\u201d through \u201can extensive set of services that will appeal to organizations of all sizes.\u201d The report goes on to identify Ricoh\u2019s business process services and expansion into IT services as \u201cstrong differentiators.\u201d \u201cThis year, Ricoh continued to see growth in traditional MPS contracts, as well as successfully leveraging its expertise in business process optimization and information management to grow its customer relationships beyond what is typically thought of as MPS,\u201d said Louella Fernandes, Associate Director of Print Services and Solutions, Quocirca Ltd. \u201cQuocirca recognized Ricoh as a leader among MPS providers because of its strategic acquisitions, multivendor MPS capabilities and wide range of horizontal and vertical solutions, Ricoh continues to not only grow but adapt to stay out ahead of and meet the evolving needs of MPS customers.\u201d Ricoh delivers its MPS offerings to customers under its Ricoh Managed Document Services (Ricoh MDS) portfolio, and its capabilities are supported by more than 30,000 service professionals globally and five regional MDS competency centers. Ricoh works with its customers to adapt and optimize information processes to boost efficiency and address information security concerns, enabling enterprises to tackle the rising costs associated with an unmanaged print infrastructure. The report praised RICOH Global Clariti platform, which forms the backbone of all the company\u2019s MPS engagements. The centrally managed multivendor platform enables real-time check-ins on print fleet status, gathering of important data and generation of reports for comparison against benchmarks and SLAs. This comprehensive, transparent, multivendor approach is characteristic of Ricoh\u2019s body of work in the MPS space. Ricoh offers customers a wide range of services including Application Services, Business Process Services, Communication Services, Intelligent Mail Services, Learning Services, Legal Document Processing and eDiscovery Services, IT infrastructure Services, MDS, Production Printing Services, Sustainability Management Services and Workplace Services to help manage their unique needs. \u201cWe are honored to be recognized by Quocirca as a leader in the managed print services space for the fifth year running, and for how their report highlights our efforts to provide end-to-end solutions that transform the way our customers work,\u201d said Carsten Bruhn, Group Vice President & General Manager of Business Services Center, Ricoh Company, Ltd. \u201cWe are living in a time of unprecedented workstyle innovation. As what it takes to be a modern, successful business evolves and changes, we aim to work closely with our customers to help ensure they\u2019re meeting today\u2019s challenges and are prepared for what\u2019s to come tomorrow.\u201d About Ricoh Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline \u2013 imagine. change. \u2013 Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD). For further information, please visit www.ricoh.com<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[312],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/19621"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=19621"}],"version-history":[{"count":1,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/19621\/revisions"}],"predecessor-version":[{"id":19622,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/19621\/revisions\/19622"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=19621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=19621"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=19621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}