{"id":10864,"date":"2014-12-30T08:55:02","date_gmt":"2014-12-30T16:55:02","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=10864"},"modified":"2016-09-15T09:58:24","modified_gmt":"2016-09-15T16:58:24","slug":"new-years-resolutions-from-the-office-technology-dealer-community","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/2014\/12\/new-years-resolutions-from-the-office-technology-dealer-community\/","title":{"rendered":"New Year\u2019s Resolutions from the Office Technology Dealer Community"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignleft size-medium wp-image-10865\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2014\/12\/Resolutions-300x199.jpg\" alt=\"Resolutions\" width=\"300\" height=\"199\" \/>Continuing with the theme from my Between the Lines column in the January issue of <em>ENX<\/em> magazine, I asked office technology dealers from across the country to share with us their New Year\u2019s Resolutions for 2015. Here\u2019s what they shared. I\u2019ll bet you can identify with some of those resolutions as well.<\/p>\n<p>\u201cWe\u2019re planning on strengthening our digital document solutions. The printed document is declining and we\u2019re looking to get better in digital document solutions.\u201d <em>Becky Offutt, KOMAX Business Systems, South Charleston, WV<\/em><\/p>\n<p>\u201cBay Copy\u2019s resolution for 2015 is to be more focused and selective on our approach to the market. \u00a0As the business continues to get more complex, it\u2019s even more important for us to realize what we can consistently do well that gives value to our clients\u00a0and drives profit.\u00a0 We need to stand out in our market but focus more on our core strengths.\u201d <em>Ray Belanger, Bay Copy, Rockland, MA<\/em><\/p>\n<p>\u201cTo be professional when speaking with our clients by asking more appropriate questions so that we do not sound like \u2018background noise.\u2019\u201d <em>Al Aaron, Saxon Office Technology, Morrisville, PA<\/em><\/p>\n<p>\u201cOur resolution for the new year is going to be placing more focus on our major account business and growing that piece of the company as well as growing our sales force to cover more of our territory.\u201d <em>Jason Habbal, Vision Office Systems, Inc., Charlotte, NC<\/em><\/p>\n<p>\u201cTo encourage each employee to take every possible step to help ensure success in their role at Eakes.\u201d <em>Mark Miller, Eakes Office Solutions, Grand Island, NE<\/em><\/p>\n<p>\u201cDPOE\u2019s New Resolutions, are to double are Manage networking services revenue and to add 15 new salespeople along with two more \u00a0sales manager. We look for this year to be a double digit growth year. Focusing on new business, as well as adding \u00a0new products<em>.\u201d Chip Miceli, DPOE, Elk Grove Village, IL<\/em><\/p>\n<p>\u201cMy resolution or mission has never changed, take care of my employees, take care of my clients, and enjoy life. You have to love what you do and if you don\u2019t, change it.\u201d <em>John Frisch, Higher Information Group, Harrisburg, PA <\/em><\/p>\n<p>\u201cContinue double-digit growth, tap into additional vertical markets, expand our reach with additional locations, and expand our product lines to gain additional revenue streams. If we focus on our mission statement of \u2018People Outperforming Products, Service Outperforming Software,\u201d and we add to our stated goals, 2015 should be a great year at Datasource Ink.\u201d <em>Jim Vitiello, Datasource Ink, Bloomingdale, IL <\/em><\/p>\n<p>\u201cMy 2015 resolution\/mission\/top priority is SALES TRAINING.\u00a0\u00a0I am committed to developing a process for a new sales reps from the first day to end of the first year to make them successful. \u00a0In addition to new reps we are going to have a regimented process and full calendar of sales training for all reps.\u00a0To grow our business we need to win new customers and competent sales people are the only way we steel someone\u2019s customer. Here are some things we are working hard to have in place on January 1<sup>st:<\/sup><\/p>\n<ul>\n<li>Documented 90-day on-boarding plan<\/li>\n<li>Sales manual on our sales process, company value proposition, products offerings, etc.<\/li>\n<li>2 x per month solutions training with products specialists (document management, print tracking, mobile print\/scan, etc.)<\/li>\n<li>2 x per month demo\/product training with our manufacturer reps<\/li>\n<li>Online MPS training process and MPS quota requirements<\/li>\n<li>Managed Network Services training and MNS quota requirements\u201d<\/li>\n<li><em>Aric Manion, President, Kelley Imaging Systems, Kent, WA<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Continuing with the theme from my Between the Lines column in the January issue of ENX magazine, I asked office technology dealers from across the country to share with us their New Year\u2019s Resolutions for 2015. Here\u2019s what they shared. I\u2019ll bet you can identify with some of those resolutions as well. \u201cWe\u2019re planning on strengthening our digital document solutions. The printed document is declining and we\u2019re looking to get better in digital document solutions.\u201d Becky Offutt, KOMAX Business Systems, South Charleston, WV \u201cBay Copy\u2019s resolution for 2015 is to be more focused and selective on our approach to the market. \u00a0As the business continues to get more complex, it\u2019s even more important for us to realize what we can consistently do well that gives value to our clients\u00a0and drives profit.\u00a0 We need to stand out in our market but focus more on our core strengths.\u201d Ray Belanger, Bay Copy, Rockland, MA \u201cTo be professional when speaking with our clients by asking more appropriate questions so that we do not sound like \u2018background noise.\u2019\u201d Al Aaron, Saxon Office Technology, Morrisville, PA \u201cOur resolution for the new year is going to be placing more focus on our major account business and growing that piece of the company as well as growing our sales force to cover more of our territory.\u201d Jason Habbal, Vision Office Systems, Inc., Charlotte, NC \u201cTo encourage each employee to take every possible step to help ensure success in their role at Eakes.\u201d Mark Miller, Eakes Office Solutions, Grand Island, NE \u201cDPOE\u2019s New Resolutions, are to double are Manage networking services revenue and to add 15 new salespeople along with two more \u00a0sales manager. We look for this year to be a double digit growth year. Focusing on new business, as well as adding \u00a0new products.\u201d Chip Miceli, DPOE, Elk Grove Village, IL \u201cMy resolution or mission has never changed, take care of my employees, take care of my clients, and enjoy life. You have to love what you do and if you don\u2019t, change it.\u201d John Frisch, Higher Information Group, Harrisburg, PA \u201cContinue double-digit growth, tap into additional vertical markets, expand our reach with additional locations, and expand our product lines to gain additional revenue streams. If we focus on our mission statement of \u2018People Outperforming Products, Service Outperforming Software,\u201d and we add to our stated goals, 2015 should be a great year at Datasource Ink.\u201d Jim Vitiello, Datasource Ink, Bloomingdale, IL \u201cMy 2015 resolution\/mission\/top priority is SALES TRAINING.\u00a0\u00a0I am committed to developing a process for a new sales reps from the first day to end of the first year to make them successful. \u00a0In addition to new reps we are going to have a regimented process and full calendar of sales training for all reps.\u00a0To grow our business we need to win new customers and competent sales people are the only way we steel someone\u2019s customer. Here are some things we are working hard to have in place on January 1st: Documented 90-day on-boarding plan Sales manual on our sales process, company value proposition, products offerings, etc. 2 x per month solutions training with products specialists (document management, print tracking, mobile print\/scan, etc.) 2 x per month demo\/product training with our manufacturer reps Online MPS training process and MPS quota requirements Managed Network Services training and MNS quota requirements\u201d Aric Manion, President, Kelley Imaging Systems, Kent, WA<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1638],"tags":[407,604,114,2015,140,174,2020,2018,677,2017,605,2016,2019,435,409,678],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10864"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=10864"}],"version-history":[{"count":2,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10864\/revisions"}],"predecessor-version":[{"id":10896,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10864\/revisions\/10896"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=10864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=10864"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=10864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}