{"id":10796,"date":"2014-12-22T14:53:18","date_gmt":"2014-12-22T19:53:18","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=10796"},"modified":"2014-12-23T14:56:52","modified_gmt":"2014-12-23T19:56:52","slug":"static-control-the-remanufacturing-industrys-dependable-source-for-quality-parts-and-components","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/business-profile\/2014\/12\/static-control-the-remanufacturing-industrys-dependable-source-for-quality-parts-and-components\/","title":{"rendered":"Static Control: The Remanufacturing Industry\u2019s Dependable Source for Quality Parts and Components"},"content":{"rendered":"

\"Corporate_Headquarters_1\"Static Control enjoys a well-earned position as one of the largest manufacturers of aftermarket imaging systems and components supporting laser and ink jet cartridge remanufacturers. Their customers represent the best of the best in the remanufacturing industry and can credit much of their success and excellence to Static Control who supplies them with the best products, services, and training. Customers range from small mom & pop hobbyists, to the largest wholesalers supplying big box retailers, to reseller distribution partners. Indeed, the company\u2019s client list reads like a Who\u2019s Who<\/em> from the remanufacturing industry. \u201cWe serve the very largest remanufacturers in the industry as well as the smallest, every day in more than 150 countries,\u201d states Bryan Bonacum, vice president, North American sales. Many of those customers have been doing business with Static Control for more than 20 years. \u201cWe\u2019ve grown with our customers and many of the customers we have today who are growing are the same ones we\u2019ve had since day one,\u201d says Bonacum. \u201cThey remain focused on quality, not price.\u201d Static Control\u2019s sales offices and 12 distribution facilities are located worldwide in 19 countries. Research, development, engineering, and manufacturing as well as global distribution are located at their world headquarters in Sanford, North Carolina. These various locations and global distribution partners enable Static Control to satisfy the needs of customers wherever they may be located.<\/p>\n

Origins<\/strong><\/p>\n

\"Bryan

Bryan Bonacum, vice president, North American sales<\/p><\/div>\n

The family owned business was founded in 1986 as a manufacturer of anti-static bags. Some customers used the bags to ship remanufactured cartridges. With an ingrained ability to listen to their customers and understand their business needs, Static Control created the Imaging Division to provide consistent quality products to those cartridge recyclers. From there the company began looking at other ways to support cartridge remanufacturers. As the market grew, the need for replacement parts in monochrome toner cartridges, such as PCRs, mag rollers and seals, became a necessity. Static Control began to provide these solutions, items that were not readily available at the time. \u201cThat led to what we\u2019ve become now\u2014a vertically integrated source for the remanufacturing marketplace,\u201d states Bonacum. Although the Bag Division was sold to 3M in 2006, Static Control\u2019s Imaging Division continues on the path that forged its success, listening closely to its more than 20,000 customers around the world to ensure their needs are always being met.<\/p>\n

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An Emphasis on R&D<\/strong>\u00a0<\/strong><\/p>\n

\"One

One of Static Controls’ chip engineers working in the early stages of designing a cartridge chip.<\/p><\/div>\n

As a market leader of remanufactured supplies, Static Control has and continues to make investments in R&D; it\u2019s critical to the reverse engineering process. \u201cBeing the IP-focused, technology driven company we are, we are often first-to-market with new solutions, such as cartridge chips, where we have always been the market leader. It started with providing the first advanced solutions, such as replacement chips for HP\u00ae 4100 cartridges or a full remanufacturing system for HP\u00ae 9000 cartridges,\u201d said Bonacum. \u201cWe were years ahead of the competition and it opened up many opportunities for our customers. We are always tackling the latest technological challenges to help our customers better succeed.\u201d Bonacum continues, \u201cHands down we are the global leader of reverse engineering in the industry. We\u2019ve invested a tremendous amount over the years.\u201d Thoughtful design that takes into consideration customer goals and process efficiencies is a key component of the company\u2019s development program. Equally impressive is Static Control\u2019s ability to move the industry forward through a changing landscape of market conditions and technological innovation. For example, Bonacum cites one OEM whose cartridge microchips proved to have been extremely challenging to emulate. Static Control spent two years on the reverse engineering process and introduced a replacement chip to the market another two years prior to any other company in the world. Static Control\u2019s research and development team is comprised of a talented group of specialists, including scientists, engineers, and technicians across many disciplines who collaborate closely with one another to better understand the products they\u2019ve been tasked with creating.<\/p>\n

P<\/strong>roduct Offering\u00a0<\/strong>\u00a0<\/strong><\/p>\n

\"An

An employee in Static Control’s chip plant.<\/p><\/div>\n

Static Control\u2019s mission is to provide the best possible customer experience, the best possible products and services, with the smallest possible environmental impact. It\u2019s a mission that\u2019s been accomplished since the very beginning. The company manufactures, in-house, more than 10,000 imaging products and has a catalog of more than 15,000 imaging products. It also stocks thousands of chips for cartridges, all developed and manufactured in Sanford. Static Control also offers toner for printers and copiers. Chemical toners are blended in-house using proprietary formulas to provide quality image density and the same amount of page yield as the OEM. In addition to its expansive chip and toner offerings, Static Control manufactures a wide variety of solutions such as toner adder rollers, developer rollers, doctor blades, packaging options, seals and more. \u201cWe are known for our chips and other imaging solutions, but we develop everything that is needed to remanufacture a cartridge, right down to the box you sell to the customer,\u201d said Bonacum.<\/p>\n

Respectful of IP\u00a0<\/strong>\u00a0<\/strong><\/p>\n

\"One

One of Static Control’s engineers discussing intellectual property with a member of the company’s legal team.<\/p><\/div>\n

Providing IP-safe solutions is more important than ever in the imaging industry, as almost every major OEM has sued a remanufacturer, supplier or dealer for patent infringement or product mislabeling.\u00a0 Bonacum believes a key factor in having a successful business today is being informed on the IP surrounding products. \u201cThe people who understand that IP is a valuable part of business know they have to purchase from a supplier who conducts the best due diligence to avoid infringement,\u201d said Bonacum. \u201cWe also continually communicate with our customers regarding the latest IP concerns to help keep them aware, like with the recent drum gear legal action.\u201d The company\u2019s legal team reviews each design to ensure the integrity of all products and avoid IP-related issues. In addition, Static Control holds more than 100 U.S. and foreign patents. Bonacum added, \u201cOur customers know we are the safest place to buy on the IP side and a known source for the next technology breakthrough for the aftermarket.\u201d<\/p>\n

Mature Marketplace<\/strong><\/p>\n

The majority of Static Control\u2019s business is conducted outside of North America, although North America represents a strong, albeit mature base of business. As a leader and trend setter in a mature market, Static Control has been unwavering in its commitment to its core business values. Every single day the company works closely with its broad customer base to provide the solutions they request to continue growing their businesses. \u201cWe have customers who have been remanufacturing for a long time,\u201d says Bonacum. \u201cThey\u2019re providing high quality cartridges to the dealer channel. These customers are staying the course and growing even as fewer pages are printed. For those customers doing it right, there\u2019s a lot of opportunity for growth.\u201d As successful as the company has been over the years that success couldn\u2019t continue if it didn\u2019t make an effort to ensure its customers are successful as well. Static Control customers have access to an online library filled with technical documents to assist in remanufacturing and general product information. The company also provides training sessions and informational seminars throughout the world. Additionally, the company offers dedicated marketing resources to its customers, including brochures, videos, and packaging options. \u201cIn the past, we would develop and market components for our customers. Now we are shifting the conversation and working with customers to understand the market needs of their<\/em> customers and dealers,\u201d explained Bonacum. \u201cThis helps us develop and market the solutions we know they need, such as extended yield offerings for Kyocera\/Lexmark\/Dell, or offering full color imaging solutions that provide consistent high quality.\u201d \u201cArlington\u2019s ColorEdge line of cartridges is a great example of how we understand the need of our customers and the marketplace,\u201d said Bonacum. \u201cWhile we don\u2019t have a direct relationship with Arlington, we helped our customer win the business by not only providing ColorControl, the imaging solution that proved to perform at the same level as the OEM, but went a step further and helped with their marketing plan.\u201d The ColorControl Replacement Imaging Systems is one of the latest ways Static Control is helping its aftermarket customers achieve success. This new system makes it easier for aftermarket suppliers to remanufacture business quality, premium color cartridges. \u201cThe industry has spun their wheels on color. While some have been successful, overall the industry has struggled due to the lack of high quality components developed to work together,\u201d says Bonacum. \u201cWith ColorControl, we\u2019re giving our customers a new opportunity to raise their profits. The point is to go after that big OEM market share.\u201d An interactive website, www.colorcontrol.info<\/a>, offers videos and renderings that help Static Control\u2019s customers better communicate with their <\/em>customers the benefits of the ColorControl system. The website explains in an easy-to-understand format the complexity within a toner cartridge. With more than 30 embedded animations and videos, it can explain to any novice the importance of using the company\u2019s integrated system of components.<\/p>\n

The Future<\/strong>\u00a0<\/strong><\/p>\n

After introducing more than 1,000 new products late last year, expect to see greater diversification in Static Control\u2019s product portfolio in the coming year. For instance, the company has some exciting new initiatives in store for 2015 that will positively impact its traditional aftermarket remanufacturing customers along with the dealer channel responsible for selling MPS (Managed Print Services). \u201cWe\u2019re going to bring new solutions to the market targeted toward MPS sales which will address some of the problems that have historically plagued that marketplace,\u201d reports Bonacum. He feels MPS still has the potential to reap big profits for Static Control\u2019s customers. \u201cWe\u2019re going to push that high level of quality and give them more opportunities. That includes working on providing more extended yield offerings and properly reporting cartridges, which are great benefits for MPS clients,\u201d said Bonacum. That\u2019s just one more example of how Static Control meets customer needs in an ever-changing market and why they remain a trusted source. \u201cStatic Control, just like in our beginnings, continues to provide the best solutions for our customers to allow them to be the best at what they do,\u201d concludes Bonacum. And that\u2019s why Static Control remains the best at what they<\/em> do.\u00a0<\/strong><\/p>\n

Contact Information<\/strong> Static Control Components, Inc. <\/strong> 3010 Lee Avenue PO Box 152 Sanford, NC 27331<\/p>\n

Web: <\/strong>www.scc-inc.com<\/a><\/p>\n

E-mail:<\/strong>\u00a0info@scc-inc.com<\/a><\/p>\n

Tel:\u00a0(<\/strong>800) 488.2426<\/p>\n

Fax:\u00a0(<\/strong>800) 488.2452<\/p>\n

International <\/strong> Tel:\u00a0(<\/strong>919) 774-3808 :\u00a0<\/strong>+1 (919) 774-1287\u00a0\u00a0<\/strong><\/p>\n

Static Control Components, Inc. at a Glance<\/strong>\u00a0<\/strong><\/p>\n