managed IT services

Boston, MA, and Sydney, Australia (January 17, 2017) – Continuum, exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, is expanding the company’s role in the Asia Pacific (APAC) market with a new Read More

Cloud providers have Service Licensing Agreements (SLAs), which will deliver varying levels of failover support. As an MSP facilitating such services for your clients, it’s imperative that you have the right information in this area. A lot of sales people are going to vet Read More

It’s always fun to see what new technology and products are introduced at the massive CES event, which is going on this week in Las Vegas. Although the show has a consumer focus, much of what comes out of it has or will have an impact on business. Here’s what we think are some of Read More

In today’s evolving industry, managed services are an increasingly important—some would say critical—offering for dealers who’re looking to stay competitive and expand their services in the recurring revenue business model. For the last several years, one of the leading companies Read More

If it’s not obvious to office technology dealers that IT services represent a huge opportunity and an opportunity that will enable them to remain relevant to their customers and potential customers far into the future, then maybe they ought to start packing it in right now. Okay, Read More

This week Keith Justus, President of Business Copier Solutions in Poway, CA, discusses what’s hot and what’s not in his market. What’s hot? Justus: Digital signage, IT Services, and we’re doing a lot of solutions. Square 9, we’re doing a lot of that. It’s just a bunch of Read More

Top Managed Services Provider Sales Leader, Paul Balkwell Joins Continuum as European Sales Director BOSTON and LONDON, Oct. 28, 2014 – Continuum, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has extended its managed IT Read More

I spent the first part of this week at BTA Grand Slam in Baltimore, home of the MLB Eastern Division Champion Baltimore Orioles. For a regional event, this had all the substance of a national event, or at least the sessions I attended did. What’s nice about this event is th Read More

And the 25 Most Significant Events beat goes on as we present five more significant events from the past 25 years. If you’ve been following along, it’s interesting to see the connection, and not slight connections either, between many of the trends on this list. That whole analog Read More

  For Konica Minolta dealers attending the company’s annual dealer meeting with its theme of “Shape the Future,” it’s unlikely anyone came down with future shock after listening to the presentations during the General Session, visiting the Product Expo, or sitting through Read More

I’ve been thinking about this for the past week or so. Where is the sizzle for selling Managed IT or BDR (backup disaster recovery)? Selling Managed IT and BDR is boring! As my wife states, “it’s a real snooze!” Where is the sizzle?  Am I missing Read More

This week we speak with Susie Woodhull, president of Woodhull LLC in Springboro, OH about what’s hot and what’s not in her market. Woodhull LLC is a single-line Ricoh dealer. What’s hot? Woodhull: Managed IT services is hot for us right now; we’re getting ready to kick off the Read More

It’s my pleasure for the second consecutive year to present The Week in Imaging’s Elite Dealer Awards. This award honors the best and the brightest in the dealer community. The dealers being honored each week starting today and throughout the month of October aren’t necessarily Read More