Laser Pros

Scottsdale, AZ (Aug. 24, 2017) — IBPI is excited to announce Laser Pros International as our newest Vendor Partner. Laser Pros, a recognized leader in the imaging parts and supplies space, provides a vast selection of OEM and remanufactured imaging parts, supplies, and Read More

HP M601, M602, M603 VS. M604, M605, M606 fuser drive assemblies With the release of the HP LJ Enterprise M604, M605 and M606 many are already asking about the compatibility of parts and specifically the fuser drive assembly. While some of the main internal components are Read More

HP M525/M575/M725/M775 MFP Control panel out of calibration or not responding in the correct locations ISSUE: Customer reports that the control panel appears “out of calibration” or is not responding in the correct areas. For example, touching on the right side menu items causes Read More

Printers: HP LaserJet M712 and M725MFP Problem: Close left door message or re-install duplexer message on control panel: There have been a few cases where the printer will display one of the above messages without the ability to print. The cause of this has been the rear fuser Read More

There has been an increase in cases with the above listed printer series reporting a constant “TRAY 2 OPEN” message. In most occurrences we have found the only problem to be a weakened leaf spring – which is responsible for depressing a micro-switch to signal the DC Controller Read More

Printers: M251, M275, M276, M375,M475 and CM1415 The only way to change the pickup rollers on these rear feed printers is to rotate the roller to the service position – which is only accessible through the secondary service mode. Note: Do not attempt to rotate the roller Read More

In the August 2014 issue, ENX published an article on 99 errors for the HP LaserJet and Color LaserJet future smart Firmware Devices. Here is a revised version of that article, which includes more detailed information for how to successfully troubleshoot these errors. The Read More