Solutions & Services Directory

ENX The Week in Imaging’s Solutions & Services Directory is an online resource for independent dealers and resellers featuring capsule descriptions of solutions and services providers for the imaging and office technology industry. Information contained in the directory is updated as necessary along with additions to and deletions from the directory.  It’s $30 per year to be included in this directory including your logo.  Please contact enx@pacbell.net or susan@enxmag.com if you’re interested in being listed in this directory.

Note that descriptions of your solutions and/or services are meant to be informational. Please send us an email if you need to correct the information.

 

 

Access Control Devices, Inc. (ACDI)
Little Rock, AR 72206
www.acd-inc.com
(800) 990-2234
ACDI is a manufacturer of copy and print control devices. Its devices are designed to count, control, limit, charge, and report usage from virtually all copiers and printers. ACDI devices are used to empower educational, commercial, and professional offices with the need to control print and copy costs.
Equitrac Corp.
Plantation, FL 33324
www.equitrac.com
(954) 888-7800
Equitrac is a provider of solutions to authorize, authenticate, and account for use of MFPs, copiers, faxes, and scanners. The company’s solutions help recover costs, reduce waste, and promote security. Available as either device-embedded or terminal-based solutions, Equitrac Office supports multiple print workflows, database types, operating systems, and user identification methods.
FMAudit
Jefferson City, MO 65101
www.fmaudit.com
(573) 632-2461
FMAudit develops and deploys print management assessment software solutions. Since 2004, the company has grown to more than 800 dealer clients with over 2.3 million devices under management. Its assessment solution offers assessment, data analysis, TCO proposal generation, consumable level monitoring, automated meter collection and service alert filtering.
ITC Systems
St. Louis, MO 63043
www.itcsystems.com
(800) 650-7772
(314) 872-7772ITC Systems is an international company specializing in tracking and cost recovery solutions for copy, print, and fax. Since 1989, the company has developed and implemented coin-ops, card-based management systems, and accounting solutions for business machines.
MXI Security
Santa Ana, CA 92705-4932
www.mxisecurity.com
(888) 440-0400
(714) 258-3000
MXI Security, a division of Memory Experts International, Inc., provides managed portable security solutions designed to meet the highest security and privacy standards of customers. The company’s solutions combine biometric user authentication, digital identity and data encryption to securely protect, print, and scan data.
Nubeprint
Ann Arbor, MI
www.nubeprint.com
Nubeprint is the leader in incorporating Artificial Intelligence to manage output devices in a predictable way. Allows MPS providers to manage any printing device (all consumables & parts and technical service) in a remote, proactive and automatic way, with the highest accuracy level in this Market. This “control” results in an immediate positive impact on the profitability of the MPS provider. The ROI of moving to Nubeprint is achieved as quickly as the automatic and remote deployment is made, boosting the profit of existing MPS businesses. Nubeprint customers are located in Europe, US, Russia and Latin América.
nQueue Billback
Tempe, AZ 85284
www.nqueue.com
(800) 299-5933
nQueue Billback is a provider of software-based information accountability, expense management, and cost recovery solutions. The company has successfully sold its solutions to more than 30% of the top 250 law firms in the United States and five of the top 10 globally. It assists law firms through enhancing the automation and processing of operational and administrative expenses.
Pcounter
San Francisco, CA 94114
www.pcounter.com
(415) 701-9222
Pcounter print and copy management software works specifically with Sharp OSA-enabled MFPs to provide walkup usage accounting, authentication services, and pull printing. Pcounter integrates pop-up billing, print quotas, various payment options, and reporting into a print management package that meets the needs of a wide range of vertical markets.
Pharos Systems International
Fairport, NY 14450
www.pharos.com
(888) 864-7768
(585) 360-1010
Pharos Systems provides higher education institutions and libraries with print asset management and cost-recovery solutions that promote sustainable and efficient printing environments. Its products help customers track, measure, and control their printers, copiers, and MFPs to reduce waste, decrease operating costs, and enhance services to users.
Print Audit
Calgary, Alberta Canada
www.printaudit.com
(877) 412-8348
Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs. Its latest introduction, Print Audit Premier, is a new subscription plan that gives dealers access to all of Print Audit’s products for one low monthly fee.
PrintFleet Inc.
Kingston, ON Canada K7K 2X5
www.printfleet.com
(866) 382-8320
(613) 549-3221
PrintFleet is an independent software vendor that specializes in the development of print management software, training, business development, and support programs for dealers and distributors in the imaging industry. Worldwide, PrintFleet’s software manages more than 2.5 billion pages per month. The company offers data collection, data integrity, and backend support within its family of print management software, ranging from simple rapid assessment to advanced independently hosted print management.
PrintMIB
Roswell, GA 30076
www.printmib.com
(866) 722-6642
PrintMIB is a provider of data collection solutions that retrieve data from printers, digital copiers, and MFPs. The company’s offerings target managed print services environments, and its collection system is based on the use of either a USB key or server-based database.
RF Ideas
Arlington Heights, IL 60004
www.rfideas.com
(866) 439-4884
RF Ideas designs, develops, and manufactures pcProx and AIR ID proximity and contactless reader solutions that expand the use of building ID cards for access and identification. For MFPs, the devices blend the needs for security and convenience by using the existing employee ID badge as authentication and to eliminate the need to type or key entry.
Sepialine Argos
San Francisco, CA 94105
www.sepialine.com
(800) 404-9558
(415) 986-4900Sepialine provides products and services that capture, analyze, and report business expenses, including print, copy, fax, phone, and more across multiple platforms, devices, and sources. Its Argos Cost Recovery System is used by corporate and service professionals, including graphics, advertising, legal, architecture, engineering, and reprographic companies around the world.
Technesis
Los Altos, CA 94022
www.technesis.com
(877) 832-4637
(650) 691-4700
Established in 1999, Technesis is a developer of solutions for tracking and cost recovery of prints, copies, faxes, and scans. The company’s offerings are used to provide print assessments, rules-based printing, and cost accounting for printers, copiers, MFPs, and wide format printers. It currently supports embedded solutions for Canon, HP, KIP, Oce, Ricoh, and Xerox devices.
A2iA
New York, NY 10018
www.a2ia.com
(917) 237-0390
A2iA provides handwriting recognition, Intelligent Word Recognition (IWR), and Intelligent Character Recognition (ICR) technologies as well as products for the payment, mail, document, and forms processing markets. The company’s technology is available in six languages and supports 23 country-specific versions. It is used to reduce data-entry costs and enhance automated workflows.
ABBYY
Milpitas, CA 95035
www.abbyy.com
(408) 457-9777
ABBYY produces document recognition, data and image capture, and linguistic software. Its products are used to unlock information from paper-based documents and images, automatically retrieve data, and process and store information.
Artsyl Technologies
Thornhill, Ontario Canada L4J 9B2
www.artsyltech.com
(905) 326-0676
Artsyl Technologies offers a full range of document capture solutions that focus on reducing the cost of processing forms. In addition, it features software based on the storage, search, and retrieval of documents for customer service and regulatory compliance. The company sells its products through a network of VARs that specialize in applications such as invoice processing, healthcare, logistics, and state and local government.
Bull Valley Software
Crystal Lake, IL 60014
www.bullvalleysoftware.com
(815) 788-1888
Founded in 1983, Bull Valley Software develops and sells image capture, document management, content management, workflow management, and ITIL compliance management software. The company also has a professional services department which provides custom solutions.
ColumbiaSoft
Portland, OR 97224
www.documentlocator.com
(800) 298-1172
ColumbiaSoft is a provider of enterprise content management solutions. Using its software, users can capture, manage, and share paper and electronic documents, e-mail, and faxes, and meet higher standards of compliance.
DataBank IMX, LLC
King of Prussia, PA 19406
www.databankimx.com
(214) 483-1266
Databank is a premier national full service provider of Imaging and Information Solutions. With production centers throughout the United States, we deliver services, technologies, tools & methods to capture, manage, store, preserve and deliver information.
DocuLex
Winter Haven, FL 33881
www.doculex.com
(863) 297-3691
Incorporated in 1996, DocuLex specializes in developing enterprise document management and content management solutions. Its offerings provide network-enabled capture and image processing on MFPs, scanners, fax, and wide format devices, as well as document and content management applications. Its principal product is Archive Studio.
DocuWare
Newburgh, NY 12550
www.docuware.com
(888) 565-5907
Founded in 1988, DocuWare is an international provider of document management solutions that improve customer service and worker productivity through the automation of daily processes and the use of document management software. It has over 400 authorized software partners worldwide, and its software is available in 15 languages.
Drivve
Atlanta, GA 3012
www.drivve.com
(888) 437-4883
Drivve is a developer of image capture, document management, and workflow applications that optimize business processes by giving clients control of their information. The company builds solutions that harness advancing technologies while enhancing the overall user experience.
FabSoft
Cedar Grove, NJ 07009
www.fabsoft.com
(973) 767-2100
Established in 1992, FabSoft is a developer of document automation solutions that manage the capture and distribution of documents. Its principal product is Reform, which allows users to capture scanned images, print streams, or user data from any operating system, application, or device. This data can then be intelligently distributed to printers, fax, e-mail, or e-mail systems.
KnowledgeLake
St. Louis, MO 63141
www.knowledgelake.com
(314) 898-0500
KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
Leafdoc Ltd.
London, England BR1 1LT
www.leafdoc.com
+44 1344 467 472
Leafdoc offers a fully online, world-class document processing service: taking scanned images, its services will ‘read’ the text and return to the user a PDF that is computer searchable. Because Leafdoc’s services are entirely cloud-based there’s no requirement for customers to install software, negotiate complex license agreements or get ‘locked in’ to the company’s services.Services are available via e-mail (for occasional, ad hoc use) as well as FTP and Web services (SOAP) for companies needing a more complex or integrated approach. Over and above the online service, Leafdoc offer consultancy and project assistance for companies seeking to deploy or improve an existing capture platform. Being product-agnostic means they can help companies select the right solution for them rather than supply the best their vendor makes available to them.
MaxxVault LLC
Islandia, NY 11749
www.MaxxVault.com
(516) 880-6800
KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
Notable Solutions, Inc.
Rockville, MD 20850
www.nsius.com
(240) 683-8400
Notable Solutions (NSi) is a provider of distributed content capture and business automation solutions. Its flagship product, AutoStore, lets users automate their business processes by capturing paper and electronic documents from a variety of sources, processing them into usable information and storing that information into business applications and databases for retrieval and distribution.
NovoDynamics
Ann Arbor, MI 48104
www.novodynamics.com
(734) 205-9100
NovoDynamics is an advanced pattern recognition and analytics software vendor. NovoImage+ is the first Automatic Image Enhancement program designed to work with MFPs, scanners and microfilm digitizers. The company offers a unique licensing model to MFP resellers allowing the product to be included as part of leases, MPS engagements and equipment sales at a competitive advantage.
Nuance
Burlington, MA 01803
www.nuance.com
(781) 565-5000
Nuance, the developer of SimplifyScan, is a provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications, and services transform the way people interact with information and how they create, share, and use documents. Nuance’s imaging solutions automate a range of document processes with the goal of increasing productivity, saving time, and reducing costs. Nuance eCopy is a document imaging solution that integrates paper-bound information into existing business processes and applications. Product offerings include eCopy ShareScan and eCopy PaperWorks, which are used in conjunction with MFPs and scanners to incorporate paper documents into electronic workflows.
Omtool
Andover, MA 01810
www.omtool.com
(800) 886-7845
Omtool is a provider of document capture and handling solutions that simplify the integration of paper electronic documents into enterprise information management systems. Its flagship product, AccuRoute, streamlines the capture, conversion, communication, and archiving of paper and electronic documents, enabling fast, secure, and simultaneous distribution to multiple destinations in multiple formats. Available at any network-enabled scan device or from a user’s desktop computer, AccuRoute allows for efficient workflows while reducing costs, complexity, and risk.
ScanPoint
Barrington, NJ 03825
www.scanpointusa.com
(800) 243-9794
ScanPoint offers automation solutions that help businesses capture and index documents. Products include uniConnect, which allows users to image-enable virtually any Windows application; Virtual Twain, which allows a copier to function as a virtual scanner connected to every workstation in an office as well as applying image cleanup options rarely found on digital copiers; and EasyFile, a suite of applications that form a document management system.
Square 9 Softworks
New Haven, CT 06510
www.square-9.com
(203) 789-0889
Square 9 Softworks is a developer of business-centric content management software. Sold through office equipment dealers, the company’s offerings serve businesses of all sizes and include workgroup and enterprise versions. Square 9 Softworks principal product is the SmartSearch Content Management Suite.
X-Rite
Grand Rapids, MI 49512
www.xrite.com
(800) 248-9748
(616) 803-2100
X-Rite develops, manufactures, markets, and supports color management solutions through measurement systems, software, color standards, and services.
Artsyl Technologies
Thornhill, Ontario Canada L4J 9B2
www.artsyltech.com
(905) 326-0676
Artsyl Technologies offers a full range of document capture solutions that focus on reducing the cost of processing forms. In addition, it features software based on the storage, search, and retrieval of documents for customer service and regulatory compliance. The company sells its products through a network of VARs that specialize in applications such as invoice processing, healthcare, logistics, and state and local government.
Bull Valley Software, Inc.
Crystal Lake, IL 60014
www.bullvalleysoftware.com
(815) 788-1888
Founded in 1983, Bull Valley Software develops and sells image capture, document management, content management, workflow management, and ITIL compliance management software. The company also has a professional services department which provides custom solutions.
ColumbiaSoft
Portland, OR 97224
www.documentlocator.com
(800) 298-1172
ColumbiaSoft is a provider of enterprise content management solutions. Using its software, users can capture, manage, and share paper and electronic documents, e-mail, and faxes, and meet higher standards of compliance.
Computhink
Lombard, IL 60148
www.computhink.com
(800) 988-4465
Established in 1994, Computhink is an international provider of document and content management solutions. Its offerings focus on secure information sharing and compliance for small to medium-size organizations.
DataBank IMX, LLC
King of Prussia, PA 19406
www.databankimx.com
(214) 483-1266
Databank is a premier national full service provider of Imaging and Information Solutions. With production centers throughout the United States, we deliver services, technologies, tools & methods to capture, manage, store, preserve and deliver information.
docSTAR
Schenectady, NY 12308
www.docstar.com
(888) 362-7827
Established in 1996, docSTAR’s document management products are sold through MFP dealers and value-added resellers. More than 6,000 companies have chosen docSTAR’s comprehensive document management solution. The company’s product offerings include Eclipse and docSTAR 3ten.
DocuLex
Winter Haven, FL 33881
www.doculex.com
(863) 297-3691
Incorporated in 1996, DocuLex specializes in developing enterprise document management and content management solutions. Its offerings provide network-enabled capture and image processing on MFPs, scanners, fax, and wide format devices, as well as document and content management applications. Its principal product is Archive Studio.
DocuWare
Newburgh, NY 12550
www.docuware.com
(888) 565-5907
(845) 563-9045
Founded in 1988, DocuWare is an international provider of document management solutions that improve customer service and worker productivity through the automation of daily processes and the use of document management software. It has over 400 authorized software partners worldwide, and its software is available in 15 languages.
Drivve
Atlanta, GA 30312
www.drivve.com
(888) 437-4883
Drivve is a developer of image capture, document management, and workflow applications that optimize business processes by giving clients control of their information. The company builds solutions that harness advancing technologies while enhancing the overall user experience.
eCopy, Inc.
Nashua, NH 03062
www.ecopy.com
(603) 324-8500
Based in Nashua, NH, eCopy is a provider of document imaging solutions that integrate paper-bound information into existing business processes and applications. Its product offerings include eCopy ShareScan and eCopy PaperWorks, which are used in conjunction with MFPs and scanners to incorporate paper documents into electronic workflows. The company was recently acquired by Nuance.
Hershey Systems, Inc.
Santa Fe Springs, CA 90670
www.hershey.com
(562) 483-6900
Focused in the document management industry since 1983, Hershey Systems has leveraged its experience as a VAR and integrator to develop integrated solutions, including entry-level products and its hosted solution, Service Platform.
Hyland Software (OnBase)
Westlake, OH 44145
www.onbase.com
(888) 495-2638
(440) 788-5000
Established in 1991, Hyland Software provides organizations with the tools and vertical expertise to become a paperless operation. Developer of OnBASE enterprise content management suit, Hyland is focused on integrated document management, business process automation, and records management.
InfoDynamics
Indianapolis, IN 46240
www.infod.com
(888) 446-8228
InfoDynamics is a software application development company that offers a suite of document management products that integrate with Sharp MFPs. The scalable product suite is aimed at SMB to enterprise-sized businesses. Products range from simple scanning and indexing at the MFP to full integrations with accounting systems such as QuickBooks and Microsoft Dynamics GP.
KnowledgeLake
St. Louis, MO 63141
www.knowledgelake.com
(314) 898-0500
KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
Laserfiche
Long Beach, CA 90807
www.laserfiche.com
(800) 985-8533
Founded in 1987, Laserfiche is a provider of enterprise content management solutions. Over 27,000 organizations worldwide use its products, which include government agencies and Fortune 1000 companies. Its solutions allow users to have central control over information infrastructure, including standards, security, and auditing.
Marco
Jacksonville, FL 32224
www.marco.com
(800) 874-5274
(904) 642-9330
Marco helps organizations manage their information by applying network expertise to voice, data, video, and print solutions. The company provides copy/print/multifunction solutions and print management and document management solutions. It is also a developing partner for Laserfiche and Alchemy document management software.
Open Text
Waterloo, Ontario Canada N2L 0A1
www.opentext.com/fax
(800) 499-6544
Open Text provides enterprise content management solutions that bring together people, processes, and information. The company’s fax and document distribution (formerly Captaris and Castelle) applications, including RightFax and FaxPress, help organizations securely manage fax document delivery and allow users to capture, store, manage, and archive their documents.
Speedy Solutions
Huntington, NY 11743
www.speedyscan.biz
(866) 369-8479
Speedy Organizer document management software operates with all makes and models of scanners, copiers, and MFPs either via a network, on a client server, or directly attached to a PC.
Square 9 Softworks
New Haven, CT 06510
www.square-9.com
(203) 789-0889
Square 9 Softworks is a developer of business-centric content management software. Sold through office equipment dealers, the company’s offerings serve businesses of all sizes and include workgroup and enterprise versions. Square 9 Softworks principal product is the SmartSearch Content Management Suite.
The Network Place
New York, NY 10018
www.thenetworkplace.com
(212) 302-5305
The Network Place is dedicated to improving effectiveness and efficiency in daily document management. DocPlace Enterprise Document Management is a software solution that provides access to a complete set of document and file management tools, including document check-in, check-out, version control, workflow, and document retention and classification. It can be accessed via any Web browser.
Westbrook Technologies, Inc.
Branford, CT 06405
www.westbrooktech.com
(203) 483-6666
Founded in 1990, Westbrook Technologies is a developer of enterprise document management solutions that provide lifecycle management for paper and electronic documents. These solutions offer capture, indexing, archiving, Web-based retrieval, and automated purging. The company’s principal software suite is Fortis.
Xythos Software
San Francisco, CA 94133
www.xythos.com
(415) 248-3800
A subsidiary of Blackboard Inc., Xythos Software is a provider of content management and collaboration software for the enterprise. The company’s online solutions are licensed to millions of users at commercial, education, and government organizations worldwide, and focus on managing and sharing content throughout its lifecycle.
ECi
Fort Worth, TX 76177
www.ecisolutions.com
(866) 374-3221
Based in Fort Worth, Texas, ECi is a provider of industry-specific business management and e-commerce solutions. For more than 25 years, the company has offered management software designed to improve the efficiency and profitability of office equipment dealers. This includes everything from managing toner usage and tracking meter clicks to managing a service department. Through its Britannia, DDMS, La Crosse, and OMD software packages, the company offers fully-integrated management software and service automation solutions for dealers of every size and business model.
Red Cheetah
Austin, TX 78759
www.redcheetah.com
(866) 878-9257
(512) 681-4600
Red Cheetah is a provider of e-commerce solutions designed for office equipment and consumables dealers. Its main product offerings are its Savanna Suite, Outpost, and Home Range solutions.
DPD International (Goldfax)
Irvine, CA 92612
www.goldfax.com
(714) 695-1000
DPD International markets GoldFax, a fax server solution that is suitable for small businesses and can also perform well as an enterprise fax server for any Windows or OpenVMS network. GoldFax is fully scalable (supporting up to 96 fax lines per server), and can be used to automate fax communications by any organization, from small workgroups to enterprise corporate networks.
emFAST
Bridgewater, NJ 08807
www.emfast.com
(866) 436-3278
Established in 1990, emFAST is a provider of network fax communication software. The company’s FACSys fax messaging suite of products ranges from basic appliances to enterprise-class fax messaging. It is used by organizations to enhance the efficiency, security, and convenience of fax messaging for business communications.
FaxCore
Parker, CO 80138
www.faxcore.com
(888) 905-4881
FaxCore is a provider of fax server automation solutions for enterprise organizations. FaxCore2007 is built on Microsoft’s .NET 2.0 platform and features an intuitive IIS Web interface. The company is a strategic partner with Dialogic and supports their analog, digital, and FoIP solutions.
Open Text
Waterloo, Ontario Canada N2L 0A1
www.opentext.com/fax
(800) 499-6544
Open Text provides enterprise content management solutions that bring together people, processes, and information. The company’s fax and document distribution (formerly Captaris and Castelle) applications, including RightFax and FaxPress help organizations securely manage fax document delivery and allow users to capture, store, manage, and archive their documents.
Sagemcom
Montreal, Quebec Canada H4A 3S5
www.sagem-interstar.com
(888) 766-1668
(514) 787-2100
Sagem-Interstar is an international provider of advanced fax server solutions for IP networks. Its solutions leverage IP telephony and Unified Communications (UC) systems to enhance productivity and improve ROI.
Softlinx
North Reading, MA 01864
www.softlinx.com
(800) 899-7724
Softlinx’ ReplixFax Enterprise Fax Server is designed for mission critical enterprise fax applications supporting Fax over IP (FoIP), fax server clustering, fax server virtualization, and comprehensive Fax APIs. ReplixFax Fax Server integrates with virtually any business application, from e-mail and CRM to document management and mainframe, custom, legacy and Java applications, to automate electronic document delivery via fax with high availability and performance.
GBC Document Finishing
Lincolnshire, IL 60069
www.gbc.com
(800) 723-4000
GBC, an ACCO Brands company, provides products that bind, laminate, and display information. Its Integrated Solutions Group manufactures high-speed, in-line automated punch equipment designed for integration with color and monochrome copiers and printers.
Plockmatic International
SE-121 26 Hägersten Sweden
www.plockmatic.se
+46 8 602 50 00
Plockmatic International is a supplier of finishing solutions for the printing market. Its products are designed for online and offline/nearline applications. The company designs and manufactures integrated finishing equipment, including booklet makers, trimmers, square folds, and mail inserters.
Artsyl Technologies
Thornhill, ON Canada L4J 9B2
www.artsyltech.com
(905) 326-0676
Artsyl Technologies develops a full range of document capture software which can help reduce the cost of processing forms as well as the storage, search, and retrieval of documents for customer service and regulatory compliance. Its SimpleCapture software works with network-enabled MPS, allowing users to securely capture documents from the MFPs control panel with the optional eCopy connector.
Be Productive Systems, Inc.
Portsmouth, NH 03801
www.beproductivesystems.com
(877) 945-4277
Be Productive Systems is a operations task and job tracking application, design by and for the global document scanning operations community. Improve productivity, drive compliance, better ensure client retention and accelerate new business acquisition with our real-time process management system.
FMAudit
Jefferson City, MO 65101
www.fmaudit.com
(573) 632-2461
FMAudit develops and deploys print management assessment software solutions. Since 2004, the company has grown to more than 800 dealer clients with over 2.3 million devices under management. Its assessment solution offers assessment, data analysis, TCO proposal generation, consumable level monitoring, automated meter collection and service alert filtering.
LMI Solutions
Phoenix, AZ 85043
www.lmisolutions.com
(888) 215-1292
LMI provides turnkey managed print solutions to more than 500 dealers. A provider of aftermarket consumables, the company now offers dealers LMI PageTrack Advantage, a combination of print management technology, consumables, and a fulfillment system designed to maximize dealer profits and meet the needs of end users.
Nubeprint
Ann Arbor, MI
www.nubeprint.com
Nubeprint is the leader in incorporating Artificial Intelligence to manage output devices in a predictable way. Allows MPS providers to manage any printing device (all consumables & parts and technical service) in a remote, proactive and automatic way, with the highest accuracy level in this Market. This “control” results in an immediate positive impact on the profitability of the MPS provider. The ROI of moving to Nubeprint is achieved as quickly as the automatic and remote deployment is made, boosting the profit of existing MPS businesses. Nubeprint customers are located in Europe, US, Russia and Latin América.
Photizo Group
Midway, KY 40347
www.photizogroup.com
(859) 846-9830
A leading transformation firm, Photizo Group assists clients in transforming from a product-centric company to a services-centric company. Utilizing industry research, market intelligence, education and media, Photizo helps organizations to understand and build a successful services business. They have been the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). The firm also offers proprietary studies and custom consulting.
Print Audit
Calgary, Alberta Canada
www.printaudit.com
(877) 412-8348
Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs.
PrintFleet
Kingston, ON Canada K7K 2X5
www.printfleet.com
(866) 382-8320
PrintFleet is an independent software vendor that specializes in the development of print management software, training, business development, and support programs for dealers and distributors in the imaging industry. Worldwide, PrintFleet’s software manages more than 2.5 billion pages per month. The company offers data collection, data integrity, and backend support within its family of print management software, ranging from simple rapid assessment to advanced independently hosted print management.
PrintMIB
Roswell, GA 30076
www.printmib.com
(866) 722-6642
PrintMIB is a provider of data collection solutions that retrieve data from printers, digital copiers, and MFPs. The company’s offerings target managed print services environments, and its collection system is based on the use of either a USB key or server-based database.
Supplies Newtwork
St. Charles, MO 63304
www.suppliesnetwork.com
(800) 886-6688
Supplies Network is a privately-owned wholesaler of IT consumables. The company’s success is tied to the success of independent dealers who represent 99 percent of Supplies Network’s business. They offer a full line of IT supplies, equipment, and data storage media from 70 manufacturers. They also have a direct relationship with HP and carry supplies for an array of copier suppliers, including Copystar, Gestetner, Kyocera Mita, Lanier, Minolta, Royal Copystar, Savin, and Sharp. Supplies Network is also a leader in print management services, helping independent dealers lay the foundation for future business security and profitability. Its CARBON SiX is an all-inclusive “turn-key” program that allows dealers avoid costly up-front software or capital expenses. The program encompasses detailed step-by-step training, follow-up support, and ongoing consulting.
Strategy Development
Bryn Mawr, PA 19010
www.strategydevelopment.com
(610) 527-3317
Strategy Development supports change efforts with a highly experienced and qualified team of consultants. Clients have experienced accelerated growth in their core business; successfully launched new business segments; improved service delivery and contribution, and developed and implemented on a business plan that provides industry management. Knowledge transfer takes place in a variety of ways, including consulting engagements, mentoring, workshops, and eLearning.
ARC Services Co.
Burbank, CA 91504
www.arcservicesco.com
(800) 304-5933
Founded in 1997 Arc Services Co. specializes in wholesale Konica Minolta copiers, copier parts and supplies. In addition to Konica Minolta Arc also carries parts and supplies for OCE, Ikon, Ricoh and more. Arc also offers service contracts and onsite copier repair services.
The Bradshaw Group
Richardson, TX 75081
www.thebradshawgroup.com
(972) 644-7558
Since 1990 The Bradshaw Group has provided parts and supplies for users of large and small laser printers along with refurbished printers. The company offers a large climate-controlled inventory of printers, parts and supplies and is the only distributor with direct InfoPrint, Océ, and HP relationships.
Hytec Dealer Services, Inc.
Orlando, FL 32811
www.hytecrepair.com
(800) 883-1001
Hytec offers circuit board repair for many brands of office imaging equipment, including Canon, EFI Fiery, HP, Konica Minolta, Kyocera, Lanier, Neopost, OCE, Ricoh, Savin, Sharp, Toshiba, and Xerox. In addition to specializing in circuit board repair, Hytec repairs staplers, print controllers, and fuser assemblies. Complementary offerings include hard drive sales, and hard drive sanitization and data destruction services.
LMI Solutions
Phoenix, AZ 85043
www.lmisolutions.com
(888) 215-1292
LMI provides turnkey managed print solutions to more than 500 dealers. A provider of aftermarket consumables, the company now offers dealers LMI PageTrack Advantage, a combination of print management technology, consumables, and a fulfillment system designed to maximize dealer profits and meet the needs of end users.
Metrofuser
Roselle, NJ 07203
www.metrofuser.com
(888) 387-3771
Metrofuser remanufactures laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years
Parts Now!
Middleton, WI 53562
www.partsnow.com
(800) 886-6688
Parts Now! is a supplier of laser printer parts in North America and an authorized distributor of four OEMs. In addition to parts, Parts Now! supplies tools, technical support, training, and a turnkey managed print solution to help customers optimize laser printer performance.
Supplies Newtwork
St. Charles, MO 63304
www.suppliesnetwork.com
(800) 886-6688
Supplies Network is a privately-owned wholesaler of IT consumables. The company’s success is tied to the success of independent dealers who represent 99 percent of Supplies Network’s business. They offer a full line of IT supplies, equipment, and data storage media from 70 manufacturers. They also have a direct relationship with HP and carry supplies for an array of copier suppliers, including Copystar, Gestetner, Kyocera Mita, Lanier, Minolta, Royal Copystar, Savin, and Sharp. Supplies Network is also a leader in print management services, helping independent dealers lay the foundation for future business security and profitability. Its CARBON SiX is an all-inclusive “turn-key” program that allows dealers avoid costly up-front software or capital expenses. The program encompasses detailed step-by-step training, follow-up support, and ongoing consulting.
ESP/SurgeX
Knightdale, NC 27545
www.espi.com and www.surgex.com
(800) 645-9721
For over 25 years, ESP/SurgeX has manufactured premium energy intelligence and power protection solutions. Our award-winning portfolio helps businesses worldwide to lower service costs and improve the reliability and profitability of critical equipment. From the Hubble Space Telescope to the Dallas Cowboys stadium, industry leaders have relied on our patented technology to reduce downtime, manage services, and enhance the operations of their business.
American PrintWare (APWI)
San Juan Capistrano, CA 92675
www.apwi.com
(949) 488-2222
APWI provides a broad range of software and solutions for the network and high-volume printing markets. Its product capabilities include print stream conversions and compatibility solutions.
Apago
Alpharetta, GA 30005
www.apagoinc.com
(770) 619-1884
Apago produces software solutions that focus on streamlining document management processes and workflows in print-on-demand, publishing, and rich media. The company has expertise in PDF, PostScript, and high-end formats such as TIFF/IT and Scitex NCT/NLW. It works closely with its retail and OEM customers to develop products and custom solutions.
Barr Systems
Gainesville, FL 32606
www.barrsystems.com
(800) 227-7797
(352) 491-3100
Barr Systems’ output management solutions provide queue management, document transformation, rules-based print delivery, secure printing, and cost recovery capabilities to organizations ranging from Fortune 1,000 corporations to small businesses. The company’s 30 years of host communications experience allows it to provide customers with enterprise connectivity and document management expertise.
Business I.T. Systems Ltd.
Chessington, Surrey
United Kingdom, KT9 1EU
www.bits.uk.com
+44 (0) 20 3258 4020
Formed in 1990, Business I.T. Systems Ltd. has developed a number of software solutions designed to bring productivity gains to digital and networked print environments. The company has expertise in MFP management and is the author of Callisto software. The Callisto Suite provides a range of modules designed to increase productivity while improving management and accountability. The company also provides an alternative for Sharp Accountant called Metis, which has been used by Sharp Europe and their customers since 2004.
Meadows Publishing Solutions
Schaumburg, IL 60173
www.meadowsps.com
(888) 983-6746
Founded in 1991, Meadows Publishing Solutions is a software development and consulting company that provides variable data printing and data publishing solutions. Its DesignMerge Professional Bundle offers support for Adobe InDesign and QuarkXPress.
Objectif Lune
Bloomfield, NJ 07003
www.objectiflune.com
(973) 780-0100
Founded in 1993, Objectif Lune is a provider of variable data software solutions. The company’s offerings add personalization to promotional and transactional business documents and forms. Current products include PlanetPress Suite and PrintShop Mail.
Print Audit
Calgary, Alberta Canada P2H 1Z9
www.printaudit.com
(763) 427-9100
Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs. Its latest introduction, Print Audit Premier, is a new subscription plan that gives dealers access to all of Print Audit’s products for one low monthly fee.
PrintNet Solutions
Zimmerman, MN 55398
www.printnetsolutions.com
(763) 427-9100
PrintNet Solutions offers Web-delivered solutions that streamline business process and provides workflow solutions. Its product, CopyNet simplifies and centralizes submission of remote print jobs to a dedicated MFP or print facility by leveraging an external Web portal and hosted server. CopyNet automatically converts more than 330 file types to a PDF and embeds the finish, print, and pricing criteria into the job file. The company uses a host-based model and provides multiple Web-based solutions and services.
Prism Software
Irvine, CA 92618
www.prismsoftware.com
(949) 855-3100
Prism Software develops products that are used by mid-sized and Fortune 1000 customers across all industries. Its suite of software products serve the electronic document management, workflow, variable data printing, and legacy data printing and conversion markets. Products include DocRecord, deskRecord, DocSystem, deskSystem, DocForm, and deskForm.
Rochester Software Associates, Inc. (RSA)
Rochester, NY 14614
www.rocsoft.com
(800) 689-3633
(585) 262-2690RS
A provides automated Web and hardcopy job submission, data stream transform, and output management for enterprise print centers. RSA enables Internet-based print job submission and fulfillment (WebCRD), Scan to Printshop submission (QDirect.SCAN, legal solutions for Bates Stamping (BatesPrint), and Electronic Data Discovery (CDPrint), enterprise print workflow management (QDirect), EPS printer enhancement (EPSPro), and print transform (M.I.S. Print, IPDSPrint, VIPrint, RDOPrint, PDF Pro and PDF Lite).
Solimar Systems
San Diego, CA 92101
www.solimarsystems.com
(619) 849-2800
Solimar Systems is a provider of enterprise output management solutions for digital document creation, production, and distribution environments. Installed in nearly 40% of the Fortune 100, the company’s solutions offer integrated connectivity, datastream conversions, print optimizations, and sophisticated print queue management.
Beyond Technologies, Inc.
www.gobeyondtech.com
(921) 254-9498
Beyond Technologies is an Authorized Digital Gateway E-Automate training & Consulting Provider. We offer a wide range of services all designed to help your company reach its potential. With over 30 years of office equipment industry experience, 12 years training on E-Automate and over 300 onsite dealer training visits we have you covered. Whatever your situation and the challenges you face, we have solutions.
Compass Sales Solutions
Boise, ID 83714
www.compasscontact.net
(800) 295-0411
Founded in 2002, Compass Sales Solutions provides sales-force automation and print management software. The company works with imaging industry dealers to improve sales force productivity and help create more profitable print management programs. Its solutions offer complete integration with ERP and Outlook.
Dealer Marketing Systems
Little Rock, AR
www.dealermarketingsystems.com
(214) 224-0050, ext. 301
Dealer Marketing Systems helps document technology and managed print service providers grow their business by providing training and marketing tools for sales success. Marketing services include Website design and hosting, custom sales collateral, case study writing, dealership newsletters, and direct mail-to-Web campaigns.
Falcon Technology Solutions
Savage, MN 55378
www.efalcontech.com
(952) 736-1300
Falcon Technology Solutions is a software development company specializing in enterprise software solutions for the office equipment industry. Its business management and sales force automation software are designed specifically for the copier industry.
Learning Outsource Group
Ormond Beach, FL 32174
www.learningoutsourcegroup.com
(800) 403-9379
Learning Outsource Group is a provider of sales training and sales management development solutions for the document imaging industry. The company works with hundreds of independent dealers across the country, providing outsourced training solutions and industry specific resources designed to help a dealership’s financial performance while building and sustaining a competitive edge.
Photizo Group
Midway, KY 40347
www.photizogroup.com
(859) 846-9830
A leading transformation firm, Photizo Group assists clients in transforming from a product-centric company to a services-centric company. Utilizing industry research, market intelligence, education and media, Photizo helps organizations to understand and build a successful services business. They have been the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). The firm also offers proprietary studies and custom consulting.
SalesChain
Southbury, CT 06488
www.saleschain.com
(203) 262-1611
SalesChain is a provider of sales management software for office equipment dealers. Its product offerings help dealers increase customer retention, improve leased asset upgrades, and enhance customer base growth. SalesChain is a preferred partner of Digital Gateway and ECi OMD and La Crosse.
Strategy Development
Bryn Mawr, PA 19010
www.strategydevelopment.com
(610) 527-3317
Strategy Development supports change efforts with a highly experienced and qualified team of consultants. Clients have experienced accelerated growth in their core business; successfully launched new business segments; improved service delivery and contribution, and developed and implemented on a business plan that provides industry management. Knowledge transfer takes place in a variety of ways, including consulting engagements, mentoring, workshops, and eLearning.
BEI Services
Cody, WY 82414
www.beiservices.com
(307) 587-8446
BEI Services provides service benchmarking and assessment of image devices. With the monthly tracking of more than 750,000 service calls on 1.33 million machines, BEI Services has the statistics and benchmarks companies need to compare their MIF and technician’s performance. With this information, BEI helps identify where improvements can be made to reduce service costs. They also provide a pay for performance program that has been accepted by nearly 200 dealers and more than 3,000 technicians.
Digital Gateway
Provo, Utah, 84604
www.digitalgateway.com
(801) 492-3576
Digital Gateway provides dealer management software for more than 1,000 imaging and business equipment dealers in North America. Its main software product, e-automate, is an all-in-one management resource that assists companies with common business processes like accounting, inventory, purchasing, sales, service dispatch, and more.
ECi
Fort Worth, TX 76177
www.ecisolutions.com
(866) 374-3221
Based in Fort Worth, Texas, ECi is a provider of industry-specific business management and e-commerce solutions. For more than 25 years, the company has offered management software designed to improve the efficiency and profitability of office equipment dealers. This includes everything from managing toner usage and tracking meter clicks to managing a service department. Through its Britannia, DDMS, La Crosse, and OMD software packages, the company offers fully-integrated management software and service automation solutions for dealers of every size and business model.
MWA Intelligence
Scottsdale, AZ 85260
www.mwaintel.com
(800) 875-2371
MWA Intelligence manages a dealer’s entire business enterprise by connecting people, systems and assets. The company delivers enterprise-class M2M (machine-to-machine) solutions and accompanying professional services. Solutions include asset and resource management tools and related software, hardware, and communication technologies to manage employees, assets, and business operations more efficiently. MWAi has developed a platform-independent approach to asset, service, and mobile workforce management that they say is flexible and scalable to accommodate a dealership’s unique requirements and grow as their business model evolves.
My Tech Guru
Plano, TX 75025
www.mytechguru.com
(877) 257-0100
(972) 791-8001
Founded in 2001, My Tech Guru provides cutting-edge technical training for the maintenance and repair of laser printers. Serving both dealers and end users, the company offers videos online as well as on DVD, onsite training, and service manuals. Printer technicians are able to receive certification on models from a variety of manufacturers, including Hewlett-Packard, Lexmark, Tektronix, and Xerox.
Nexent Innovations
(Miracle Service)
Mississauga, Ontario Canada
www.miracleservice.com
(877) 263-9368
Established in 1994, Nexent Innovations is a provider of service automation solutions for office equipment dealers. Its Miracle Service offering manages service calls, technician scheduling, meter billing, service contracts, PMs, and management reporting. It supports integration with QuickBooks and other accounting packages and offers Web and wireless access.
VCi
London, England
www.serviceaccent.com
+44(0)1462 791120
Service Accent is the dealer management solution of choice for over 350 dealers in more than 35 countries worldwide. Whether your needs are simple or complex the modular design of Service Accent means that you can easily grow your software as business needs demand. Service Accent covers all aspects of call control, engineer scheduling, parts management, billing and contract administration. It integrates with most leading finance packages and with almost all of the major MPS collection agents. Integration with your own website, robust and user-friendly solutions for engineers in the field and one of the most comprehensive reporting suites in the market make Service Accent a one-stop-shop for those who like to think a little outside of the box.
Copier Careers
www.copiercareers.com
(888) 733-4868
Copier Careers is a recruiting firm for the document imaging industry. They have a strong knowledge of the industry along with an extensive database of qualified job candidates. In addition to meeting the staffing needs of document imaging industry dealerships Copier Careers publishes monthly e-newsletters, yearly salary surveys, and in-depth articles on topics relevant to careers in the copier industry.
Millenniata Inc.
Springville, UT 84663-5659
www.millenniata.com
(801) 704-6550
Millenniata Inc. is a new company spun off from technology created at Brigham Young University. Together they have created a digital storage medium that will reportedly remain readable and reliable for centuries. The company etches digital data onto a DVD optical stack which is made from rock-like materials. Data written with its product, Millennial Writer, is readable in current DVD drives.
Equitrac Corp.
Plantation, FL 33324
www.equitrac.com
(800) 327-0183
(954) 888-7800
Equitrac is a provider of solutions to authorize, authenticate, and account for use of MFPs, copiers, faxes, and scanners. The company’s solutions help recover costs, reduce waste, and promote security. Available as either device-embedded or terminal-based solutions, Equitrac Office supports multiple print workflows, database types, operating systems, and user identification methods.
ITC Systems
St. Louis, MO 63043
www.itcsystems.com
(800) 650-7772
(314) 872-7772
ITC Systems is an international company specializing in tracking and cost recovery solutions for copy, print, and fax. Since 1989, the company has developed and implemented coin-ops, card-based management systems, and accounting solutions for business machines.
Jamex, Inc.
Ithaca, NY 14850
www.jamexvending.com
(800) 289-6550
Jamex, Inc. is a manufacturer of vending systems and payment solutions for MFPs, copiers, printers, computers, and fax machines.