Sales & Service

As we delve into our state of the industry subject of selling everything as a service (XaaS) and the elements it entails, we will begin with a look at the question of device- or seat-based Read More

In late November, Xerox made its first public declaration of its intention to acquire HP. But after three-plus months of public bantering about valuation, the impact of debt load on a combined Read More

Marco announces the launch of a new program that allows certified partners to resell its Managed IT Services. Marco’s Managed IT Services offer high-end technical expertise that helps companies Read More

Brother International Corporation today announces a partnership with Kofax, providing an embedded solution on selected Brother laser printers, multifunction devices and inkjet models. Dedicated Read More

The irony of discussing hosted events during the current novel coronavirus pandemic is not lost on us. The Centers for Disease Control and Prevention (CDC) has issued ever-shrinking guidance in Read More

Think about this statement for a moment: Sales reps who take over conversations poison their own well. When you steal your customer’s voice, you lower their belief in you. Narcissistic Read More

During the onset of its PrecisionCore rollout for the office inkjet space, Epson vowed to make a bold play that could help the technology become as dominant as it has in the consumer and Read More

Who doesn’t like a party? Few activities can bond a business and its client/prospect base quite like a customer appreciation event, one where there’s little to no shop talk. That’s when you can Read More