State of the Industry The Vertical Venture: Nontraditional, Market-Specific Offerings Aimed at Expanding the Dealer Conversation by Erik Cagle

Dealer Spotlight New England Power Play: M&A-Minded Axion Business Technologies Scores Great Deals, with Assist from Visual Edge Technology by Erik Cagle

Channel Insight The Brother You Never Knew: OEM Takes Relationship Message and Quality Programs to Dealer Channel by Erik Cagle

Business Development Selling Beyond the Box: Opportunities Abound for Dealers Seeking Alternative Products by Shane Coffey

Sales & Marketing Path Less Traveled: Finding Success When Venturing into Non-Traditional Products by Charles Lamb

Service Management Creating a Sound Up-Front Plan Is Key When Diving Into Non-Traditional Products and Service by Ken Edmonds

Technical Tips Xerox AltaLink B8090 Family and WorkCentre 5945 Drum Cartridges by Britt Horvat