Tech Tip

The highly popular Xerox DC250 style has proliferated into a whole range of models, each with their own versions of the color drum cartridges.  It is high time we revisited this type of drum cartridge and brought all of these new models into the fold. We’ll get into the Read More

Question: Has anyone experienced very low yields from color toners, not particular to model? I’ve been seeing this on the TA-250ci/300ci series, the TA-205ci/255ci series, and others. If so, is there anything anyone has found to fix this? I saw bulletins previously for toner Read More

Repairing and rebuilding the Drum Cartridges for the WC-7120, 7125, 7220, 7225 The WorkCentre 7120 style continues to prove itself as a popular series. We took on the fusers a few months back and now it’s time to have a look at the drum cartridges. We’ll take one apart and see Read More

Subject: Toshiba 351C Question: Hey guys, I have a machine that won’t come to ready and I can’t get into 08 mode. Does this mean that the HDD is toast? If so, do you have any suggestions on a new HDD? Also, is the procedure the same as a b/w e-Studio? Thanks.  Answer: More than Read More

HP Color LaserJet series CM1312/CM2320/M351/M451/M375/M475 Paper Jam in Rear Door Issue: Paper jam in rear door message This problem is typically caused by the guide on top of the registration assembly being out of position. Physical damage to this specific part because of a Read More

The 49.XXXX Error Code Description: This error is caused by a few different things. Normally it is associated with a printer’s firmware needing to be upgraded. I have also read and heard other causes for this error, such as a driver issue. It could also be a JetDirect Card, Read More

Subject: Toshiba e-Studio 280 Shows Misfeed Question: The machine has additional paper trays that shows misfeed in the bottom access door in the lower right of the machine. I’ve replaced the sensor for the access door open/close. There’s no misfeed that can be found Read More

(Diagnostics Mode for Component Control and Testing) Xerox® WorkCentre 7425, 7428, 7435 & 7525, 7530, 7535, 7545, 7556 Last month we began looking at the full color Xerox brand 7425 series copiers / multi-function machines. We covered the fault code meanings and a few other Read More

Subject: Ricoh Aficio 1035 Question: I am getting a laser alignment Error SC322. I took out the laser unit and cleaned the optics and the polygon disc. I also cleaned all connections to the board with QD electronic parts cleaner, including the ribbon cable. I still have the code. Read More

Xerox® WorkCentre 7425, 7428, 7435 & 7525, 7530, 7535, 7545, 7556, & 7830, 7835, 7845, 7855 Last month we got started on the Tech Info for the Xerox® 7425 style.  We had a look at the fault code meanings, and how to reset some of the codes.  Now we’ll look at things like Read More

Subject: Konica Minolta DI-2010 with Error Code C0500 Question: I tried to clear the error code C0500. I got into service mode, #3, and the next screen showed a fill in blank space and the top right corner showed “End” to exit. I don’t know what to input for these blank Read More

There are a few causes for the M600 series printers to display the 13.A2.D2 input jam i.e. worn rollers, defective pick up drive assembly (as the most common) but the least obvious is a broken/missing gear that transfers drive to the pick up roller, shown with paper feed roller Read More

Subject: Canon IR 5070 Question: I have a machine that works ok upon boot-up. As copies are printed it seems the toner is not keeping up. The image starts washing out. When I run a power cycle, the first page out is decent again. Does anyone have any tests or verifications I can Read More

WorkCentre® 7425 style: Fault Code List – Part I Xerox® WorkCentre 7425, 7428, 7435 & 7525, 7535, 7545, 7556 This month, let’s have a look at the technical information for the Xerox® 7425 family and the newer 7525 family of full color copiers and multifunction machines. Read More

Subject: Strange Toshiba DP8130 problem Question: The customer was having trouble with blurring when they printed through doc or off glass, but internals were perfect. I changed the CDD/lens unit and this fixed the issue. When I ran copies after the repair, I noticed only the Read More