Straight Talk

All Covered was founded in 1997 in Silicon Valley and grew its IT services business rapidly in the SMB market, offering services in 25 metropolitan cities.  Rick Taylor, president & COO of Konica Minolta, quickly realized the future was in IT and recognized how difficult it Read More

Is Memjet Changing the Game? Industry analysts have been predicting color as the game changer for years, yet there hasn’t been a reasonable and accessible solution to make color affordable and fast enough in the office —until now.  After more than ten years of research and Read More

What you should know and why you need to know it I don’t expect any reader of this publication to be as passionate about toner as I am. I have been selling toner in one form or another for the 30 of my 45 years on this earth, and if it weren’t for the manicures my wife forces on Read More

The office technology industry doesn’t look like it did 10 years ago. It used to be the letters to know were MFP and CPC. Then along came SaaS and MPS, and the industry shifted into a new dynamic, where the goal was no longer to sell boxes or pages, but to become a true business Read More

Last month we heard from the Laser Parts Industry on their current state of affairs. We’d like to continue the thread and learn more about the Copier Parts Industry, highlighting some of the differences as well as the similarities in the challenges and opportunities facing the Read More

Since his departure from Sharp Imaging and Information Co. of America in 2011, Ed McLaughlin has remained very active in the industry, including starting Valderus, a new company specializing in information technology and services. He recently spoke at the Photizo’s Transform 2013 Read More

This month at ENX, we get a chance to speak with OKI Data’s Tim Brien about MPS. We discuss practical tips on how to make MPS model work for your business, as well as tackle the larger issues of how MPS is changing with new technologies. Wherever you may be in the spectrum of MPS Read More

Round Table Discussion The wind is shifting, and as every good dealer knows, you need to be able to adapt if you want to stay ahead of the fleet. The remanufacturing industry has seen early on the benefits of reusing, and they’ve developed some of the best processes out there Read More