Product Diversification

The office equipment dealer (OED) channel has had a rough go these last two years, and that’s putting it mildly. Volumes were already in a slow decline and the pandemic accelerated this bad pattern at warp speed. Some say volumes will come back to 80% pre-pandemic levels Read More

Even under ordinary circumstances, the corner-office executives at office technology dealerships will huddle to assess the strengths and shortcomings of their product and service portfolios. Their goal is to gauge whether venturing into a new, adjacent offering is a prudent move. Read More