Perspective

Prosperity Plus celebrated its 20th year in business in July, and as amazing as it is to consider how fast that period went by, I’m equally surprised at the 34-year span I’ve enjoyed in the office systems industry. I started my career in October 1987 with Monroe Systems for Read More

One could certainly argue that any substantive conversation regarding the genesis of managed print services (MPS) has to include Bill Melo, Toshiba America Business Solutions’ vice president of marketing and the unofficial dean/godfather of MPS. After all, Melo was at the Read More

From the perspective of an industry dealer, sales representatives pose no challenge in assessing the characteristics that drive them. It doesn’t take a Rorschach test to understand that all they’ll see in the ink blots are dollar signs. And despite the laser focus behind their Read More

Not many things are more important than understanding your customers. Since the fall of 2003, GreatAmerica Financial Services has been active with office technology industry peer groups to do just that. Our industry presence and deep understanding of the challenges and Read More