ENX Home Features

Innovolt, a leading manufacturer of power protection products, caught the industry’s attention on September 1 when it announced the hiring of Ed McLaughlin and Phil Boatman as the company’s vice-chairman and president, respectively. Both were well known in the office imaging Read More

ENX Magazine’s Elite Dealers for 2016 provided a great deal of information on their submission forms that we did not use in the December issue. One area was the dealers saw as their biggest challenges going forward. We received some insightful, well-reasoned responses, and we are Read More

What is a skills gap? According to Gary Beach, best-selling author of “The U.S. Technology Skills Gap” and former publisher at CIO Magazine, a skills gap exists when a company is no longer able to execute its strategies or grow its revenue because it cannot hire and Read More

How a company leverages technology has a huge impact on how well it performs. The challenge is that not many people have the business and tech savvy necessary to get both in sync toward reaching a goal. That’s part of what makes Tawnya Stone exceptional and this week’s Difference Read More

Since 1988, the Elite Dealer award has honored the best and brightest of the office imaging dealer community. Today, ENX magazine and ENX the Week in Imaging announce the 2016 Elite Dealers, which will be presented in the December issue of ENX magazine. This year’s Elite Dealers Read More

Yes, Rick Bastinelli’s first job after graduating from college was a ski instructor. Although he concedes it was a great job, he says he realized – to his chagrin – that he needed to pursue a professional career. After what he describes as a comprehensive job search, he accepted Read More

Label printers are one of the fastest growing segments in the office imaging industry. Companies like Muratec, Konica Minolta, and Epson offer capable systems that make in-house label printing affordable for many businesses that had previously relied on outsourced services. Read More

Successful sales reps often have indescribable and complex abilities that set them apart from their peers. These sales reps connect easily and build relationships with prospects. With pinpoint accuracy, they move opportunities through the pipeline and effortlessly close sales Read More

A large number of dealerships are run by the first- or second-generation owners, and many of their employees have long tenure. In other words, both management and the workforce are aging. This presents challenges on two fronts. The first challenge is how do you bring in fresh, Read More

Editor’s note: Art Post has been running a series called “57 Days of Selling” on his  Print4Pay Hotel blog. The following is a collection of excerpts from that series that we thought ENX readers might enjoy and connect with. Day 2: After lunch it was call time, which was directed Read More

In ENX’s November feature article, Beyond Traditional Print, Three Product Lines to Consider, I cautioned that there were few 3D printer OEMs capable of adequately supporting the dealer channel. That group includes market leaders 3D Systems, Stratasys (and its desktop brand Read More

Almost 17 years ago, John MacInnes, president of Print Audit, ran a Lotus Notes consulting company. He recalls that at the time the company’s revenues were almost entirely service-based, so he sought a product that could sell while he was sleeping. A revelation occurred when he Read More

There’s a giant disconnect between salespeople and the people they want to sell to. Both are having conversations online about managed IT services and printing hardware. That’s a good thing. Those conversations aren’t with each other. That’s not a good thing. According to HubSpot Read More

The real money in selling digital signage is in providing services to create and manage the content that is displayed. Unfortunately, few dealers have the people and resources to do that. Learning how to deliver content services and then building the necessary in-house staff and Read More

After graduating from college and serving in the US Navy, Ron Alphin began his office technology career in 2008, selling copiers for Datamax, a Canon dealership in St. Louis, Missouri. About a year later, he transitioned into selling Managed Print Services (MPS) and Managed Read More