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Artificial intelligence (AI) has taken on a conspicuous role in 2025 society, with ardent enthusiasts and casual observers alike intrigued by the possibilities it offers. There is a healthy fear and respect approach to AI on the business front as many companies are approaching Read More

Marc Theaman is an evangelist, prospector and a salesperson, all wrapped into one tidy package. Theaman, the director of business development for thermal at Toshiba America Business Solutions, has spent decades with a number of other major industry OEMs—Ricoh (a 20-year stretch), Read More

Much has changed since Pulse Technology first opened its doors under the name Des Plaines Office Equipment 70 years ago. New houses at that time cost under $11,000, Dwight Eisenhower was president, and a gallon of gasoline sold for 23 cents. The “state of the art” means of Read More

Kyocera Document Solutions America, Inc., one of the world’s leading document solutions companies, has launched a series of 10 cloud-ready A3 MFPs, comprising six color models and four in Black & White. The new EvolutionNext Series is characterized by its cloud-readiness, Read More

School may be letting out for the year, but M&A class is still in session following a pair of deals this week. Atlantic Tomorrow’s Office shook the Big Apple by obtaining Interloop, while down in the Carolinas, Kelly Office Solutions swung a deal for KM Data. Here are the Read More

The most memorable moment in the career of Melissa Confalone was so gratifying and impactful, she would one day take advantage of the opportunity to pay it forward. It was equally special the second time around. It was 12 years ago when Confalone, then the general sales manager Read More

As we all know, “The Godfather” saga teaches us many lessons, from “leave the gun, take the cannoli” to never drive to a toll booth in a violent rage while seeking revenge. To that end, we can relate the personas from Francis Ford Coppola’s Magnum Opus to the world of Read More

Ricoh USA Inc. (Ricoh) and Brother International Corporation-USA (Brother) announced Wednesday that the companies have entered into a strategic alliance in the U.S. that jointly provides a comprehensive portfolio of A4 office print solutions. The companies will remain separate Read More

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father opened 47 windows when attempting to board the information superhighway. And we Read More

Timing, opportunity and fit. These are three strategic criteria driving Doceo’s acquisition strategy for the balance of 2025. But perhaps ‘accelerated’ is the adjective that best describes CEO John Lewis’ track record since the beginning of 2024.  This week’s acquisition of the Read More

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there’s a mental pendulum that swings between cockiness and imposter syndrome during that critical Read More

The Better Business Bureau Serving Minnesota and North Dakota named Coordinated Business Systems of Burnsville, Minnesota, as the winner of the 2025 Torch Award for Ethics for firms with 100 or more employees. “Winning the Torch Award for Ethics reinforces what we have believed Read More

It won’t be long until someone notes on social media that there are only 20 (or so) Fridays left until Christmas. That’s a bit of a stretch, since certain parts of the country have yet to enjoy consistently warm weather, and we still have a little more than three weeks until the Read More

Hannah O’Donnell was practically in a trance as she approached the stage during GreatAmerica Financial Service’s annual awards banquet. Her name had just been called as the organization’s Rookie of the Year—given to outstanding new employees for their exceptional first-year Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced it received a BLI 2025 Pick Award from Keypoint Intelligence for its Dispatcher Stratus workflow automation solution. Keypoint Intelligence is the world’s leading and independent evaluator of document Read More