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Hot Takes: Dealers Talk Keys to Getting the Jump on 2026 Success

This is the prime kickoff season for dealers across the country. They gather en masse at their headquarters or other venues to hash out their plans for success in the new year. These business pep rallies can be extravagant affairs that have been choreographed and well-rehearsed.
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Triple Play: DOCUmation Acquires Document Solutions; ConnectWise and ARCOA Group Expand Via Deals

Each year, it seems more and more companies use the Executive Connection Summit (ECS) as a platform to reveal exciting news, and this year was no exception. In fact, two of the three transactions in this week’s M&A roundup came courtesy of ECS. ConnectWise beefed up its
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So You Want to Offer ECM? Some Pointers From Our Dealer Panel

As we’ve observed countless times before, it’s easy for a media analyst/journalist to flatly declare that dealers need to diversify without having concrete data points to share. After all, considering the investments of time and finances, adding a new product or service can be a
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Katun Announces Partnership with PEAC Solutions to Offer U.S. Dealers a Special Financing Program

Katun Corporation (Katun), a global leader in OEM-equivalent imaging supplies and provider of Arivia multifunction printers (MFPs), announced a new strategic partnership with PEAC Solutions to deliver industry-leading financing options to authorized Arivia dealerships across the
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Happy Retirement: Barry Simon’s Datamax Career Built on Relationships

Barry Simon is well known for his signature phrase “The best is yet to be.” The president of Datamax, who recently announced his retirement, can take heart in knowing that his 45-year career was pretty special in its own right. The slew of testimonials on his LinkedIn post
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Applied Innovation Acquires American Office Solutions, Expanding Its Michigan Footprint

Applied Innovation (“Applied”), a Michigan-based, family-owned provider of office technology and managed services, announced the acquisition of American Office Solutions (“AOS”), a trusted managed print services provider serving organizations throughout Michigan. Founded in 1969,
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Enrique Lores Shocks HP with Exit, then Takes Helm of PayPal

In a prime example of a “didn’t see that coming” move, HP President and CEO Enrique Lores stepped down, swapping printers for payments in the process. After a six-year stint as the OEM’s top executive, Lores will take the CEO helm at transactional behemoth PayPal. He replaces
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Missing Some Benefits: Help Clients Get the Most Mileage from ECM

The best way to turn revenue into recurring revenue and long-term engagements is to make sure that clients are getting the full value from enterprise content management (ECM). These current and prospective accounts are fully engaged in their own day-to-day business matters. They
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Our Two Cents: Industry Pros Share Valuable Advice for 2026

One of the great things about our industry is the level of sharing and cooperation among its members. From associations to peer groups and organizations such as The Consortium, the dealer community has always been willing to provide input and advice on any topic. Most vendors to
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Two-Minute Drill: Distribution Management Leverages HP Synergy to Break New Ground

When a company—whether it’s a dealer, distributor or other reseller—has forged a strong, mutually respected partnership with a manufacturer, it makes it so much easier to delve into a new category with that OEM. It’s that trust and track record that lessens the hesitation, and a
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RJ Young Announces Partnership Agreement with Xerox

RJ Young recently announced a new partnership agreement with Xerox, established through an extension of its existing Lexmark partnership, further strengthening RJ Young’s copier and multifunction printer (MFP) portfolio and supporting its long-term service strategy. Xerox is one
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Milner Appoints Andre Randle as Regional Vice President

Milner announced the promotion of Andre Randle to regional vice president. The appointment reflects Milner’s continued expansion, supported by strong sales performance and ongoing investment in regional operations. In this role, Randle will lead Milner’s sales organization across
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Major M&A: UBEO Business Services Acquires Advanced Business Equipment

UBEO Business Services, a leading national provider of business technology, is pleased to announce its acquisition of Advanced Business Equipment. For over 40 years, Advanced Business Equipment—a 2025 ENX Magazine Elite Dealer with revenue in the $5-$10 million range—has been a
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Billion Bound: Pacific Office Automation Eclipses $500M Revenue Mark

Pacific Office Automation (POA), the largest office equipment reseller and managed services provider in the nation, announced that it surpassed $500 million in annual revenue, finishing 2025 at over $507 million, marking 49 consecutive years of growth. The announcement was made
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The Clock is Ticking—Don’t Miss Out on Executive Connection Summit 2026

Hard though it may be to believe, the Executive Connection Summit (ECS) is right around the corner. Approximately 300 attendees from all walks of the office technology universe will converge on the Scottsdale Resort and Spa from Feb. 8-11 in the sunny Arizona town. There’s but
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