ENX: Between the Lines

No June Gloom, Please

Summer is approaching and that means we’re nearing the halfway point of 2016. So far, it’s shaping up to be quite an eventful year. There have already been several eyebrow-raising news stories, Foxconn’s acquisition of Sharp and Apex’s (pending) acquisition of Lexmark being
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The Best Marketing Tool You Never Thought Of

When you walk into the offices of ImageNet Consulting in downtown Oklahoma City, you catch the first subtle hint of their strategy. What is largely a typical showroom adorned with various print solutions cordoned off by manufacturer is accented by a nice artistic touch: the
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Between the Lines: Tell Us Who’s Making a Difference!

This May, ENX will highlight the document imaging industry’s difference makers, and we need your help identifying them. We’ve been doing this for a couple of years, but this year, we’re doing it with a twist. To ensure that this year’s feature doesn’t fall into the realm of
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Between the Lines: Money Matters — Highlights from Copier Careers’ Annual Sales Rep Salary Survey

Every year, Copier Careers, the copier industry recruiting firm, presents its annual salary surveys, including its Sales Representative Survey late last year. The company has been compiling salary surveys since 2002, but has only been presenting the Sales Representative survey
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Between the Lines: Your Trends and Mine

I received an e-mail earlier this month from Access Innovations, Inc., an organization founded in 1978 and whose focus is Internet technology applications, master data management, database creation, thesaurus and taxonomy creation, and semantic integration. (I know, there’s a lot
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Between the Lines: Trending Now

Welcome to January 2016. If things go according to plan, and even if they don’t, it’s going to be another exciting year for the document imaging industry. Over the next 12 months expect to see new product introductions, product refreshes, acquisitions, people coming and going,
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Between the Lines: Celebrating Entrepreneurship in the Document Imaging Industry

Let’s talk entrepreneurship in the document imaging industry. After all, that’s the foundation of this industry stretching back to the earliest days. I’ve interviewed dozens and dozens of dealer principals in my day and what strikes me about these individuals is their focus.
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Between the Lines: How Much is Too Much?

I ask that question because this month’s main feature focuses on mastering new marketing methods. That means we’re mostly talking about social media. Like any new technology, and we’ll call social media a technology for lack of a better term, there’s a learning curve associated
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Between the Lines: In Search of the Origins of the “S Word”

Do you remember where you were when you first heard the “S word,” you know, “Solutions,” as it pertains to document imaging? I can’t pinpoint my first time, but I have distinct memories of hearing the word at industry events stretching back years. Over time, the word “solutions”
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Between the Lines: Diversify or Don’t, but if You Don’t, Expect the Worst

The title of this month’s column can almost be a title for a midnight horror movie. But that’s what we do in the publishing business as well as those in the conference session business—come up with catchy titles that take things to the extreme. The reality is, diversification has
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Between the Lines: Training in Vain or Not?

If you’ve been around this industry long enough you get to know people or you get to know names if not the actual person. That’s the way it’s been for me. One subset of the document imaging industry that’s always fascinated me is the sales consultants. Some I know personally,
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Between the Lines: The Managed Services Scam

There’s a myth being perpetuated across the document imaging industry in that there are riches to be made in Managed Services. Go to any BTA conference, most dealer meetings, or read online or print publications like this one and you can’t sit through more than 15 minutes of
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Between the Lines: Calling All Elite Dealer Candidates

And so the countdown begins to the December issue of ENX when we announce the 2015 Elite Dealers. We had tremendous participation last year and we encourage you to participate again this year, or for the first time if you haven’t participated before. We’re already receiving
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Between the Lines: Celebrating the Document Imaging Industry’s Difference Makers

This month we celebrate individuals in the document imaging industry who are making a difference. You may be familiar with some of the people we’re recognizing, or you may be reading about them for the first time. It’s a diverse mix that we’re acknowledging. Some of these
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Between the Lines: Making the Social Media Scene

Some folks in this industry swear by social media. There are serial Tweeters and casual Tweeters as well as passive Twitter folk who read everybody else’s Tweets, but don’t usually Tweet themselves. As the list of people and companies I’m following on Twitter grows, the challenge
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