Welcome to January 2016. If things go according to plan, and even if they don’t, it’s going to be another exciting year for the document imaging industry. Over the next 12 months expect to see new product introductions, product refreshes, acquisitions, people coming and going, Read More

Meet Alan Schwartz and Van Seretis, co-owners of Premium Digital in Pine Brook, NJ, an office technology dealership they founded in 2010, after splitting from two other partners whom they had started a business with in 1999. Premium Digital has some solid partnerships with the Read More

It only seems like yesterday when Green Project, Inc. emerged on the scene providing an alternative to OEM imaging supplies. In this instance, “only yesterday” was about 8½ years ago, but my, oh my how things have changed for Green Project since then. The company has been Read More

Office Copying Equipment (OCE) is no diamond in the rough when it comes to its approach to service. The dealership, which has been serving customers for nearly 42 years, may not have written the book on quality service, but they’ve certainly contributed their fair share of Read More

Here we go again, the start of another year in the document imaging industry. It’s also the time of year when we identify the trends, players, technological advances, and other developments that could or will impact your business and the industry in the year ahead. Some of these Read More

It’s been another interesting year in the document imaging industry and now it’s come to an end. If you haven’t read it already, you may want to check out my article on the top document imaging industry stories of the year in the December issue of ENX. What can we expect from the Read More

You can’t tell the big winners in the document imaging dealer community without a scorecard, and throughout December we’re highlighting the big wins of the past 12 months from our 2015 Elite Dealers. In case you’ve been wondering how some of your peers in the industry fared this Read More

Last week I wrote about how the independent dealer community gives back to their communities all year round. This week I want to share the story of how one dealership truly makes a difference during the holiday season. Impact Networking based in Waukegan, IL and with a total of Read More

This is the time of year when we contact the key players in the document imaging industry—OEMs, software and solutions providers, and services and supplies providers—to find out their highlight of the year. The highlights, from those who respond to our simple request, appear Read More

There’s a reputation to uphold when you’re considered the second largest print cartridge manufacturer in America, especially as you’re implementing a new business model. That’s the challenge facing RPT Toner today as it looks to make inroads in the dealer channel after Read More

If there’s one thing I admire about the independent dealer community besides their successes and their spirit of entrepreneurship, it’s the importance so many place on giving back to their communities, particularly around the holidays. Yes, that’s something that makes good Read More

Before I start, don’t forget to read my recap of the Sharp dealer meeting in this week’s edition. It was an excellent show and reaffirmed Sharp’s commitment to the channel despite all the financial troubles its parent company in Japan has been dealing with the past few years. Read More

Whatever you do don’t ever, and I do mean ever think of Sharp as a consumer company ever again. Sharp is on a mission to rebrand itself as a B2B company. Not that many in the channel or those who cover the channel ever thought they weren’t; we may have viewed Sharp Read More

Two OEMs have been making a bit of noise the past few weeks and I thought it would be interesting to share some of that noise with you while I’m away at the Sharp dealer meeting. During the second week in November Kyocera had a Webinar to introduce two new apps that further Read More

Introducing the 2015 Elite Dealers What a blast it’s been putting together the profiles of the 2015 Elite Dealers. What you’ll find among the 70+ dealers profiled are plenty of familiar names and dealerships along with a number of companies that are making their first appearance Read More