High-profile incidents over the past year have helped to make security a top priority for companies big and small. In October, DNS provider DYN experienced a denial-of-service (DoS) attack that brought a number of major websites down. U.S. intelligent organizations accused Russia Read More

We continue our series where industry leaders talk about their highlights from 2016 and their expectations for 2017. This week we hear from Square 9 Softworks, Innovolt, and the Business Technology Association (BTA). Square 9 Softworks “The Square 9 Softworks 2017 release Read More

We continue our series where industry leaders talk about their highlights from 2016 and their expectations for 2017. This week we hear from Compass Sales Solutions, Supplies Wholesalers, and IBPI. Compass Sales Solutions “Compass Sales Solutions had amazing growth and success in Read More

A building I once worked in was originally the headquarters of the American Guernsey Cattle Club. The four-story building was the largest in town, and I’m told that much of its space was occupied by row after row of desks where clerical staff sat. Their job was to type data about Read More

Mobile device apps have spoiled us. They are simple, often single-purpose, and intuitive to use. There’s no need for documentation or training. Just download, open, and start performing the task that the app supports. We’re spoiled because now we expect all software and devices Read More

It’s always fun to see what new technology and products are introduced at the massive CES event, which is going on this week in Las Vegas. Although the show has a consumer focus, much of what comes out of it has or will have an impact on business. Here’s what we think are some of Read More

Companies big and small are taking a cloud-first approach to building their IT infrastructure. Many of the smaller companies that make up much of the market for managed IT services actually have a cloud-only strategy. The reasons are simple. Lower cost and hardware requirements Read More

This week we continue our series where industry leaders talk about their highlights from 2016 and their expectations for 2017. This week we hear from Kyocera Document Solutions America, Nuance Communications, and Prosource. Kyocera Document Solutions America “Documents are no Read More

With all the end-of-year prognosticating that’s going on, we thought it would be fun to take a look back at some of the office imaging milestones as a change of pace. You’ve heard the old saying, “You can’t tell where you’re going if you don’t know where you’ve been.” This Read More

Dealership owners and management take great pride in their company culture and the business standards they work to live up to every day. Unfortunately, forces are always at work to undermine what they’ve built–rapid growth, market slowdowns, increased competition, and Read More

Last week, we began a series that gives industry leaders a venue to talk about their highlights from 2016 and their expectations for 2017. This week we hear from Sharp Electronics Corporation, BEI Services, Des Plaines Office Equipment, Bay Copy, and Toshiba America Business Read More

It’s a long road from selling used office equipment from a garage in San Diego to becoming a successful Canon dealer with more than $10 million in revenue and 45 employees. That’s the story of company CEO David Mann and South Coast Copy Systems (SCCS). Now celebrating 20 years in Read More

To say that 2016 was an eventful year is an understatement. Within the industry, we saw mergers big and small change the competitive landscape. Economic trends and declining print volumes buffeted the major OEMs and the channel. And contentious politics raised uncertainty over Read More

An eventful 2016 is now behind us, and 2017 shows promise of opportunity ahead. With that in mind, ENX magazine thought it would be interesting to hear from industry leaders about their organizations’ highlights of the past year and their expectations for the next 12 months. Read More

Social media, SEO, web analytics–it’s enough to make a sales or marketing manager long for the good old days of cold-calling, advertising, and direct mail. In truth, the old days weren’t so good. Casting a wide net to capture prospects with just the phone, local ads, and Read More