Late last year, Toshiba Corporation announced that it might have to take a multi-billion-dollar write-down on its U.S. nuclear plant construction company due to cost overruns and other issues. That write-down is now at $6.3 billion, and it has placed Toshiba Corporation in the Read More

This scenario is becoming much too common: A managed services client calls in a panic because they’ve been locked out of their company data. Someone at the company fell prey to a malicious email and clicked on a link they shouldn’t have. Now some shadowy figure is demanding the Read More

Dealers in the production print market will tell you that it’s very different from selling copiers and printers. One of the reasons is that the customer is different with needs and expectations that are unique to production print. That holds true even if a dealer is selling Read More

“Digital transformation” is one of those terms that sounds impressive, but its meaning is a bit fuzzy for most people. It essentially refers to the application of technologies such as cloud, mobile, imaging, and workflow automation to change the way companies operate. It includes Read More

As a manager, I always hated the annual employee performance review. The company provided a form with the same criteria for every employee, but those criteria aligned well for none of them. It forced me to evaluate in ways that I felt were inappropriate for each employee. Even Read More

Selling production printers requires a more consultative, solutions selling approach, and the decision maker is likely not the same person as for a copier sale. “The prospect is looking to the dealer or the vendor for business services. ‘How are you going to help me make money Read More

A recent “The State of Mid-Market Cybersecurity: 2017” survey by Arctic Wolf Networks shows that 95 percent of IT professionals in mid-market companies believe they have an above-average security posture. 89 percent are confident that they have products in place to combat all Read More

When dealer starts to look at the production print market, an easy assumption to make is that the existing service team can support the new product line. That assumption is dangerous and wrong according to everyone ENX spoke with for our February magazine feature, “Production Read More

On Tuesday, Xerox released its first quarterly report since the split with what is now Conduent. The company missed on its overall revenue projections by about $40 million, but managed a modest gain of less than 1 percent in operating margin to 14 percent over the same quarter in Read More

In an industry where 10 percent annual growth is considered good, more than 50 percent is nothing short of phenomenal. That’s what Hendrix Business Systems achieved in 2016, growing from $8.1 million to $12.3 million. Much of that growth (73 percent) was the result of new Read More

Growth is hard to come by in today’s document imaging market. Sales of many A3 and MFP models are flat, and clicks are declining. Dealers are looking for new, complementary product lines to boost growth and margins, and some are finding success with production print systems. Read More

This week we wrap up our series where industry leaders talk about their highlights from 2016 and their expectations for 2017. This week we hear from Vision Office Systems, Zygoquest Group, and Muratec. Vision Office Systems “As I look back on 2016, we had a lot of things Read More

Electronics for Imaging (EFI) used its annual EFI Connect customer event in Las Vegas last week to express its optimism for growth in the digital print market. Digital holds just a small portion of the total commercial and industrial print markets. Trends toward smaller, more Read More

In the ENX magazine January feature, “Document Imaging Trends and Predictions for 2017 and What They Mean,” industry leaders expressed their expectations and concerns for the coming year. There were far more than we could print, so we are posting the remaining predictions here. Read More

It’s hard to imagine technologies that have had a greater impact in the last few years on the way businesses manage their data and workflows and perform tasks than the cloud and mobile devices. The two are joined at the hip: The cloud is the central repository accessible from any Read More