January 23, 2012 - Middletn, WI Parts Now Announces Printer Communications and Advanced Monochrome/Color Printer Repair Classes Middleton, WI - Parts Now is offering two laser printer repair classes in January 2012, featuring a new course in Printer communications – an area where many service technicians are struggling. Printer Communications  |  Monday, January 23, 2012 Course covers printer communications from updating firmware and printer drivers to connectivity, including a very popular troubleshooting experience that requires students to figure out and fix the problems with devices that aren’t communicating. The hands-on class focuses on computers, printers and a network in a Windows® environment, giving students experience upgrading firmware over the network, USB and parallel. Students will also install drivers and establish communication with a variety of printers over the network and via direct connect. The course also covers connectivity via a variety of port and network set-ups. “Students tell us that the troubleshooting experience makes all the difference, because it prepares them to handle the real-world situations they’ll run into in the field,” says Steve Geishirt, Parts Now Director of Training. Advanced Monochrome and Color Printer Repair  |  Tuesday & Wednesday, Jan 24-25, 2012 In just two days, service technicians with 3+ years of experience can gain hands-on exposure to 15 of HP’s most popular monochrome and color business class machines. Advanced Technician Training is a time and cost-efficient way to keep technicians current on the latest technology, common failures and troubleshooting techniques. Students will learn the menus, specialty menus, maintenance kits and their resets, do a hands on teardown to problem areas, and learn common break fix info on each mode  “This is a great starter for companies whose techs have experience on other OEMs, but are new to HP printers,” Geishirt notes. “They walk out the door prepared for whatever they encounter on the job.” To learn more about the schedule, curriculum and pricing, visit www.partsnow.com or call Kathy in Parts Now Training Support at 800-886-6688, x1127 Parts Now is an industry leader in profitable solutions for businesses who service hard copy imaging devices. The No. 1 supplier of laser printer parts in North America and an authorized distributor for HP, Lexmark, Canon, Toshiba and OKIData, Parts Now is also the largest trainer of repair technicians in the U.S., and a leading expert in helping companies drive revenue with managed printing.   Contact Parts Now Toll free: 877-246-2133 Visit www.partsnow.com