January 11, 2012 - Rochester, NY
Kodak Receives Distinguished Honoree Award for
“Support Department of the Year” at 2011 STEVIE
International Business Awards
ROCHESTER, N.Y., Jan. 11—Kodak’s Service and Support
Group, a 2011 STEVIE Distinguished Honoree, was
presented with a medal at the 2011 8th Annual
International Business Awards in Abu Dhabi, United
Arab Emirates. Kodak, which ranked among top
companies in the “Support Department of the Year”
category, received high scores during two months of
preliminary judging and two weeks of final judging.
“Recognition from the International Business Awards
is truly a credit to our customers around the world
who put their trust in Kodak to consistently deliver
services that enable them to succeed and grow,” said
Roberto Colangelo, General Manager, KODAK Services
for Business, Eastman Kodak Company. “Kodak remains
committed to the constant innovation of its services
as we continue to work with customers to profit from
ongoing changes impacting their businesses.”
In 2010, Kodak’s global service organization helped
customers enhance value, reduce risk, improve
efficiency, increase profit and strengthen their
overall bottom line. Notable achievements include 97
percent year-after-year ratings for overall
satisfaction, response time, first time call
resolution, parts availability and field engineering
capabilities.
Kodak’s practice areas include technical,
professional, consulting and managed services. These
competencies enable customers to rely upon Kodak for
a variety of applications including field service,
remote customer resolution, service parts delivery
and fulfillment, workflow process improvement and
business development. Kodak delivers these services
across a variety of industries including packaging,
publishing, marketing, commercial print and
enterprise.
Kodak is a global advisor and provider of integrated
services to help companies transform and optimize
their businesses. Through a network of service
professionals in more than 120 countries, Kodak
provides technical, professional, consulting and
managed services to enable customers to focus on
growing their businesses, maximizing productivity,
and more effectively managing risks. All KODAK
Products and Software are backed by KODAK Service
and Support. To learn more, please visit
www.graphics.kodak.com.
About Kodak
As the world’s foremost imaging innovator, Kodak
helps consumers, businesses, and creative
professionals unleash the power of images,
information, and printing to enrich their lives.
In the graphic communications industry, Kodak serves
customers in the printing, publishing, packaging and
enterprise markets with intelligent solutions for
competitive advantage and greater return on
investment.
Kodak helps customers adapt,
transform and grow their businesses. Through a
comprehensive product and solutions portfolio that
integrates revolutionary technologies, smart
automation and specialized services, Kodak supplies
customers operating in traditional, hybrid and
digital graphic environments the broadest choice of
software, production products and services for
creating and managing high value variable output
efficiently and cost effectively.
For more
information, visit
graphics.kodak.com. Follow us on Twitter at
twitter.com/kodakidigprint and visit our blog at
www.growyourbiz.kodak.com