January 3, 2012 - Lake Success, NY
CANON U.S.A. ANNOUNCES NEW EXECUTIVE APPOINTMENTS
Lake Success, N.Y., January 3, 2012 – Canon U.S.A.,
Inc., a leader in digital imaging solutions, today
announced two senior executive appointments. Joseph
Warren has been appointed to senior vice president
and general manager of Customer Support Operations
for Canon U.S.A., Inc. where he oversees support
operations for the Company’s consumer products
divisions. Additionally, Mr. Warren has also been
appointed as chairman and CEO of Canon Information
Technology Services, Inc. where he will oversee
Canon U.S.A.’s call center operations. Elsa de Sucre
has been appointed president of Canon Panama where
she will oversee all of Canon’s operations in the
region.
“It gives me great pleasure to announce these two
appointments. Joe Warren has been instrumental in
guiding the success and recognition that Canon earns
year after year for our dedicated customer support.
Thanks to Joe’s leadership, our award-winning
100-percent US-based customer support staff has been
recognized by PCMag.com Readers’ Choice awards for
service and reliability for the eighth consecutive
year,” said Joe Adachi, president and chief
executive officer, Canon U.S.A., “Much of Canon’s
success throughout Latin America can be attributed
to the guidance, leadership, dedication and passion
of Elsa de Sucre and there is no one more suited to
take the helm as president of Canon Panama.”
Mr. Warren, who most recently served as vice
president and general manager for the Customer
Support Operations, has held numerous manufacturing
and customer support positions within Canon U.S.A.
and its subsidiary, Canon Virginia, Inc., over his
more than 20-year career with the Company.
Under Mr. Warren’s leadership, Canon has recently
added the Hollywood Professional Technology and
Support Center to its industry-leading nationwide
customer service and support network, as part of the
Company’s Cinema EOS launch last year.
Mrs. de Sucre most recently served as vice
president of Canon Panama and draws from a wealth of
experience from the many positions she has held
since joining Canon in 1977. Mrs. de Sucre began her
career at Canon in the Accounting Department
overseeing accounts receivable for Latin American
countries. In 1988 she was appointed
supervisor of the Import & Export Division for Canon
Panama and in 1996, she was given a new assignment
as Human Resources and General Affairs manager. She
has spent time working in Logistics and Legal as
well as Technical Service of ISG Sales. In 2007 she
received a promotion to General Manager before her
appointment as vice president in 2010.
About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of
consumer, business-to-business, and industrial
digital imaging solutions. With more than $45
billion in global revenue, its parent company, Canon
Inc. (NYSE:CAJ), ranks fourth overall in patent
holdings in the U.S. in 2010† and is one of Fortune
Magazine's World’s Most Admired Companies in 2011.
Canon U.S.A. is committed to the highest levels of
customer satisfaction and loyalty, providing 100
percent U.S.-based consumer service and support for
all of the products it distributes. Canon U.S.A. is
dedicated to its Kyosei philosophy of social and
environmental responsibility. To keep apprised of
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