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 Business Profile

National Sales Associates

Introducing ECO-CertifiedTM Toner Cartridges

“NSA’s ECO-CertifiedTM brand of compatible toner cartridges is the perfect image for tomorrow’s environment.” This is a quote from NSA’s national sales manager Joe Thaete, an industry expert devoted to promoting NSA’s Eco-Certified laser toner cartridges. “The Eco-Certified brand is a great solution for our customers looking for a fresh packaging approach that combines great quality at a competitive price,” says Thaete. Joe is the perfect fit to a team of professionals already in the recycling business that started with computer data tapes interestingly called Re-Certified Tape. The green approach of total product recycling continues to be at the forefront of NSA’s overall strategy.

Established in 2003, NSA’s founders Len Crann, Joe Endyke, and Steve Morse brought over 20 years of industry experience into their new venture. They originally focused on magnetic tape media (Re-Certified Tape) and providing data center services to Fortune 500 companies. Their industry contacts and manufacturing acumen quickly enabled them to expand to compatible office equipment supplies.

Founders: Len Crann, President & Joe Endyke, VP of Business Development

NSA has now Trademarked their attractive four color ECO-Certified packaging as a constant reminder to all that economy and ecology go hand in hand. Enhancing this recycling effort, NSA also offers a no charge empties core recovery service and an empties buyback program.

National Sales Associates (NSA) wants to be your one-stop supplies distributor, offering nearly 10,000 compatible and OEM supply choices. All are ready for same day shipping from NSA’s multiple warehousing facilities throughout the USA. Many readers may already be selling and using NSA products. NSA custom packages products for office products stores, re-sellers, VARs, managed print dealers and distributors of all sizes. 

The large offering of products is accomplished by blending experience in manufacturing, purchasing, distribution and logistics with experienced professionals in sales and marketing. The product lineup includes NSA’s ECO-Certified Toner, IBM branded HP compatibles, re-certified magnetic tape cartridges and a full spectrum of OEM products— all at competitive wholesale pricing.

                                                                 Steve Morse, VP of Sales & Founder

“NSA’s purchasing professionals have access to scores of product lines manufactured by ISO9001 and ISO14001 partners both domestic and international.” Joe Thaete, National Sales Manager explains, “NSA is able to source products from highly qualified manufacturers that share our value and eco concept. We are not restricted to a single re-manufacturing outlet but do choose only those companies that can meet our strict requirements. Our extensive production background enables our product specialists to visit, continually monitor and hold each of our manufacturing partners to be fully accountable for the quality of each product leaving their plant. Our insistence has always been to build to specification, not to price. Our strict adherence to this policy enables NSA to provide a 100% quality guarantee on all products we offer. Our No Risk - No Hassle quality guarantee ensures that our re-sellers can be confident in always providing quality products to their end users.”

NSA Sales Team

Proving the point, in 2010 NSA’s manufacturing partners were honored by being selected by Recharger Magazine’s Reader’s Choice as the winner of Best Quality Ink- jets, and were nominated for Best Quality Toner and Best Green Company. NSA also maintains a 98%+ customer satisfaction that includes a near perfect print performance ratio. This includes cartridge quality and page yield.
“Quality has to be the first priority,” states Thaete, “But customer service also has to excel in a service industry. NSA works with Eco-Certified resellers to build customized product and price lists. NSA creates individualized internet pricing catalogs for the 10,000+ SKU offerings for authorized resellers.”

Thaete continues, “Rather than making NSA’s buyers wade through thousands of product part numbers, descriptions, yields and multi-columns of pricing options, we customize our reseller’s buying lists. NSA can modify these customized online ordering options to include any of our reseller’s purchasing needs. This allows quick and easy identification for online, fax or telephone ordering of products.”

NSA has both in-house and field sales representatives offering their resellers dedicated sales contacts who quickly learn to understand their particular needs. These NSA professionals keep track of all their resellers’ drop shipping needs, with greater than 98% same day shipping fulfillment rate. This reduces the need for their resellers to carry inventory of the products that NSA can drop ship directly to their customers. Online ordering, tracking and invoicing are available as well as EDI capabilities. NSA also has distribution centers in five states. NSA re-sellers are confident that their customers will receive their orders in a timely manner.

Eco-Certified Packaging

NSA’s industry professional sales reps also offer Toner Sales 101 which assist their resellers by providing product knowledge, selling techniques, and answers to frequently asked questions. The more knowledge and product familiarity their resellers have, the easier it is for them to close sales and gain new customers.

NSA is very sensitive to the need of being able to offer their wholesalers customized pricing for bid requests. As your business partner, NSA will do everything possible to help you win the bid. This includes guaranteed pricing during the bidding process.

NSA is large enough to support all of your needs, yet small enough to be flexible. NSA continually offers sales on overstocked items, manufacturer’s rebates, special promotions, core buy-backs and other specialized programs.

Global product sourcing enables NSA to negotiate extremely competitive pricing with manufacturers throughout the world. Together NSA consistently offers their resellers extraordinary pricing on compatible supplies. Their reselling partners are able to increase their margins up to 50% over OEM products. Additionally, the ECO-Certified branded packaging emphasizes NSA’s ongoing commitment to earth friendly recycling.

National Sales Manager Joe Thaete encourages, “Make one call to NSA and you will understand that our message and enthusiasm are real. We can provide you with an excellent quality product, packaged in our Eco-Certified box, at a price that is competitive.”

The entire National Sales Associates staff, including 13 in-house and field sales reps, shares this enthusiasm and looks forward to discussing your supply and service needs. Leading with ECO-Certified products, IBM branded HP products and magnetic tapes, NSA offers same day drop shipping and 100% product guarantee.

The toner business is challenging, and you need to differentiate to succeed. It’s easy to see why business continues to grow at NSA.

Contact
National Sales Associates
51 Glenn Street
Lawrence, MA 01843
tel. 866 670 2345 
fax. 866 670 2346 
email: mail@nsainc.net
website: www.nsatoner.com

 
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