National
Sales Associates
Introducing ECO-CertifiedTM
Toner Cartridges
“NSA’s ECO-CertifiedTM brand of compatible toner cartridges is
the perfect image for tomorrow’s environment.” This is a quote
from NSA’s national sales manager Joe Thaete, an industry
expert devoted to promoting NSA’s Eco-Certified laser toner
cartridges. “The Eco-Certified brand is a great solution for
our customers looking for a fresh packaging approach that
combines great quality at a competitive price,” says Thaete.
Joe is the perfect fit to a team of professionals already in
the recycling business that started with computer data tapes
interestingly called Re-Certified Tape. The green approach of
total product recycling continues to be at the forefront of
NSA’s overall strategy.
Established in
2003, NSA’s founders Len Crann, Joe Endyke, and Steve Morse
brought over 20 years of industry experience into their new
venture. They originally focused on magnetic tape media
(Re-Certified Tape) and providing data center services to
Fortune 500 companies. Their industry contacts and
manufacturing acumen quickly enabled them to expand to
compatible office equipment supplies.
Founders: Len Crann, President & Joe Endyke, VP of Business
Development
NSA has now Trademarked their attractive four color
ECO-Certified packaging as a constant reminder to all that
economy and ecology go hand in hand. Enhancing this recycling
effort, NSA also offers a no charge empties core recovery
service and an empties buyback program.
National Sales Associates (NSA) wants to be your one-stop
supplies distributor, offering nearly 10,000 compatible and
OEM supply choices. All are ready for same day shipping from
NSA’s multiple warehousing facilities throughout the USA. Many
readers may already be selling and using NSA products. NSA
custom packages products for office products stores,
re-sellers, VARs, managed print dealers and distributors of
all sizes. 
The large offering of products is accomplished by blending
experience in manufacturing, purchasing, distribution and
logistics with experienced professionals in sales and
marketing. The product lineup includes NSA’s ECO-Certified
Toner, IBM branded HP compatibles, re-certified magnetic tape
cartridges and a full spectrum of OEM products— all at
competitive wholesale pricing.
Steve Morse, VP of Sales & Founder
“NSA’s purchasing professionals have access to scores of
product lines manufactured by ISO9001 and ISO14001 partners
both domestic and international.” Joe Thaete, National Sales
Manager explains, “NSA is able to source products from highly
qualified manufacturers that share our value and eco concept.
We are not restricted to a single re-manufacturing outlet but
do choose only those companies that can meet our strict
requirements. Our extensive production background enables our
product specialists to visit, continually monitor and hold
each of our manufacturing partners to be fully accountable for
the quality of each product leaving their plant. Our
insistence has always been to build to specification, not to
price. Our strict adherence to this policy enables NSA to
provide a 100% quality guarantee on all products we offer. Our
No Risk - No Hassle quality guarantee ensures that our
re-sellers can be
confident in
always providing quality products to their end users.”
NSA
Sales Team
Proving the point, in 2010 NSA’s manufacturing partners were
honored by being selected by Recharger Magazine’s Reader’s
Choice as the winner of Best Quality Ink- jets, and were
nominated for Best Quality Toner and Best Green Company. NSA
also maintains a 98%+ customer satisfaction that includes a
near perfect print performance ratio. This includes cartridge
quality and page yield.
“Quality has to be the first priority,” states Thaete, “But
customer service also has to excel in a service industry. NSA
works with Eco-Certified resellers to build customized product
and price lists. NSA creates individualized internet pricing
catalogs for the 10,000+ SKU offerings for
authorized resellers.”
Thaete continues, “Rather than making NSA’s buyers wade
through thousands of product part numbers, descriptions,
yields and multi-columns of pricing options, we customize our
reseller’s buying lists. NSA can modify these customized
online ordering options to include any of our reseller’s
purchasing needs. This allows quick and easy identification
for online, fax or telephone ordering of products.”
NSA has both in-house and field sales representatives offering
their resellers dedicated sales contacts who quickly learn to
understand their particular needs. These NSA professionals
keep track of all their resellers’ drop shipping needs, with
greater than 98% same day shipping fulfillment rate. This
reduces the need for their resellers to carry inventory of the
products that NSA can drop ship directly to their customers.
Online ordering, tracking and
invoicing are
available as well as EDI capabilities. NSA also has
distribution centers in five states. NSA re-sellers are
confident that their customers will receive their orders in a
timely manner.
Eco-Certified Packaging
NSA’s industry professional sales reps also offer Toner Sales
101 which assist their resellers by providing product
knowledge, selling techniques, and answers to frequently asked
questions. The more knowledge and product familiarity their
resellers have, the easier it is for them to close sales and
gain new customers.
NSA is very sensitive to the need of being able to offer their
wholesalers customized pricing for bid requests. As your
business partner, NSA will do everything possible to help you
win the bid. This includes guaranteed pricing during the
bidding process.
NSA is large enough to support all of your needs, yet small
enough to be flexible. NSA continually offers sales on
overstocked items, manufacturer’s rebates, special promotions,
core buy-backs and other specialized programs.

Global product sourcing enables NSA to negotiate extremely
competitive pricing with manufacturers throughout the world.
Together NSA consistently offers their resellers extraordinary
pricing on compatible supplies. Their reselling partners are
able to increase their margins up to 50% over OEM products.
Additionally, the ECO-Certified branded packaging emphasizes
NSA’s ongoing commitment to earth friendly recycling.
National Sales Manager Joe Thaete encourages, “Make one call
to NSA and you will understand that our message and enthusiasm
are real. We can provide you with an excellent quality
product, packaged in our Eco-Certified box, at a price that is
competitive.”
The entire National Sales Associates staff, including 13
in-house and field sales reps, shares this enthusiasm and
looks forward to discussing your supply and service needs.
Leading with ECO-Certified products, IBM branded HP products
and magnetic tapes, NSA offers same day drop shipping and 100%
product guarantee.
The toner business is challenging, and you need to
differentiate to succeed. It’s easy to see why business
continues to grow at NSA.
Contact
National Sales Associates
51 Glenn Street
Lawrence, MA 01843
tel. 866 670 2345
fax. 866 670 2346
email: mail@nsainc.net
website: www.nsatoner.com