PO Box 2240 Suite 729, Toluca Lake, CA 91610          Phone: 1-818-505-0022          Toll Free: 1-800-850-4949          Fax: 1-818-505-9972
  ENX Magazine     Archives     Media Kits     Editorial Calendar     ENX Mexico & Latin America     In The News     Industry Calendar     Contributing Writers     Contact Us
 Britt Horvat

Getting The Most Out Of Your Xerox Copiers - Part II
 
(DC250, WC-7655 styles, and C32, C2128, WC-7328 styles)
We’ve been covering the most popular Xerox brand black-and-white copiers recently and this time we're gunning for the full-color models - first the DocuColor 250 & WC-7655 styles and then the C32 & WC-7328 styles.

DC250 & WC-7655 styles: DocuColor 240,242,250,252,260
WorkCentre 7655,7665,7675, and the newest models: WorkCentre 7755,7765,7775

Drum Cartridges:                                                           DC250 style Color Drum Ctg

These models use one Black Drum Cartridge (13R602) & 3 Color Drum Cartridges (13R603). The Color Drum Cartridges have a considerably lower yield and come at a higher cost, so they have become the more important cartridges to maximize the yields on. You can reset the Drum Counters by replacing the Drum Reset CRUM chips (Customer Replaceable Unit Monitors). Reports from the field show that often the next thing which goes is the charge roller. It tends to gather impacted toner on its surface. If you remove the charge roller and clean its surface gently with soap and water, it will help you get the most out of it. The best and most cost effective move is to replace the CRUM and the charge roller (a new aftermarket product was introduced recently which is performing well). The drum cleaning blades for the color cartridges are also available as are the replacement drums. But the drums are relatively costly and they have a rather tough surface, so usually the charge roller and CRUM are all that are needed to get a 2nd cycle out of the cartridge.

Toner Cartridges:                                                                      DC250 style Fuser Module

6R1219 / 6R1220 / 6R1221 / 6R1222 - The toner cartridges in this series have Toner Reset CRUM chips (Customer Replaceable Unit Monitors) which you would need to replace if you were to refill them. The CRUMs also serve to differentiate between various markets (Europe vs. U.S., for example). Good aftermarket refill toner material has proven hard to find. Part of the problem is that each toner cartridge has a small bit of developer (carrier) material mixed in. So, if the developer in a generic toner material is not quite right, the toner could work fine at first, and then, result in failures as the generic developer in the toner gradually replaces the stuff in the developer units.

Fuser Modules:

8R12088 & 8R12933 - Here's another place where you can increase the yield of a module substantially and save some bread. Nearly all of the models in this style use the 8R12088 in 110 volt environments. The DocuColor 260 is the exception. It uses 8R12933 which is always a 220 volt version of the fuser. Usually after one cycle, the machine calls for a new fuser module and by then the fuser heat roller is nearly toasted. If you replace the fuser heat roller and the fuser reset fuse, you can usually get another full cycle out of the fuser or at least a good portion of a 2nd cycle. The fuse is located on the top of the fuser just under the top cover. It is actually a thermal fuse. When a fuser with a new fuse is installed, the machine sees the fuse in place and gets going. After a few copies (20-50 pages), the fuser gets hot enough to blow the fuse and the fuser count resets.

It's possible to replace the fuser heat roller without having to totally disassemble the fuser module. That's a good thing because it is a relatively complex module. You need to take the top, rear and front covers off of the fuser. Then disconnect the rear fuser lamp connectors (3 of them). Leave the front lamp connectors in place. Make sure the pressure is disengaged from the heat roll by turning the pressure cam until the sensor flag is sticking up. Then remove the two heat roll retaining clips and slide the heat roll far enough to remove the heat roll drive gear. Slide the rear bearing and heat sleeve out; now slide the heat roll out over the heat lamps. Slide the new heat roll in over the heat lamps and put all the hardware back in place. Replace the fuser reset fuse and reinstall the 3 covers and you're ready to roll.

C32, C2128, & 7328 styles: DocuColor 1632, 2240, 3535, WorkCentre 24, C32, C40, M24, M32, M40, Pro32, Pro40, C2128, C2636, C3545, WorkCentre 7328, 7335, 7345, 7346, 7228, 7235, 7245

Drum Cartridges:                                                                          C32 style Drum Ctg.

Herein lies the best chance to save some money running these machines. Reports from the field say that usually a cartridge will make it through a second cycle but it is hit or miss at the end of the 2nd cycle. Replacing the charge roller will make it far more likely that the cartridge will last through cycle #2 because usually that is what gets fouled up first.

There are 3 "versions" of these cartridges which use different Drum Reset CRUM chips.

• 13R579 are for: C32/40, M24/32/40, Pro32/40 & DocuColor1632/2240/3535

• 13R588 are for: C2128, C2636, C3545

• 13R624 are for: WorkCentre 7328,7335,7345,7346

Releasing the Bearing Retaining Clips

Fortunately the drums, blades & charge rollers are the same for all 3 cartridge types. The drum reconditioning procedure has a few pitfalls you'll want to avoid. First of all, the drum bearing cradles are rather fragile. If you pry at the wrong side of their clips, they'll break. Here's a pair of photos which show where to pry and where not to pry:

The other thing you'll want to know is how to get the charge roll assembly off of the cartridge. If you're like me, your first instinct will be to pry with a little screwdriver, but it turns out using your fingers to slide it off at each end is the right way to do it. See the pair of photos to the right.

                          Removing the Charge Assembly

Now while we're on the subject of "tips," my brother Kurt came up with a superb way to knock the bearings off of the drums without damaging them. Make a tool for removing them by cutting a PVC pipe in a zig-zag shape so you can put the two halves together around the old drum you are recovering the bearings from and tap them off firmly but gently.

See the photos below:

Drum Bearing Removal Tool (PVC pipe cut into a zig-zag) Removing the Front Bearing & Hub Use a shaft to knock the gear end off.

Fuser Modules:                                                                          C32 style Fuser Module

These fusers often fare very well after a full cycle and in some cases simply resetting the fuser counter would be all that you'd need to do. The only part that really fails and is worth talking about is the fuser heat roller. Fortunately, in spite of there being four versions of the fuser module, all use the same fuser heat roll and pressure sleeve. The differences are subtle but they do make it impossible to swap fusers around. The ways to reset the fuser counter are also varied. Below are the various versions and how to reset the counters for each:

- 8R12904: Fits C32/40, M24, M32/40, Pro32/40, DocuColor-1632,2240,3535

Reset procedure: Hold down the '9' and the 'AC' buttons simultaneously. Select "Yes" when the machine asks if you replaced the fuser.

- 8R12933 Fits C2128, C2636, C3545

Reset procedure: First get into the "User Tools" mode, Press the 'Access' button. Then use the default User Password '1111' (4 ones) and press 'Login'. Press 'More', and then look for "Supply Management." Select the part whose counter you want to reset and follow the prompts (it'll ask you if you replaced the part, touch 'Yes').

- 8R13040: WorkCentre 7328, 7335, 7345 8R13040: WorkCentre 7346

Reset procedure: On these, the fuser counter is reset by installing a set of three fuses (or a single fuse in the 7346 version) on a little board on the rear of the fuser.

Britt works for The Parts Drop, a company whose primary business is providing parts, supplies and information for Xerox brand copiers, printers and fax machines. You can find more information, including many of Britt's past ENX articles on their website, ( www.partsdrop.com ) If you'd like to read more about Xerox brand office equipment, there's also a complete listing of past articles under contributing writers on the ENX website ( www.ENXMAG.com )

 
FREE SUBSCRIPTION TO IMAGING INDUSTRY PROFESSIONALS
FOR MORE INFORMATION EMAIL: enx@pacbell.net
 
www.enxmag.com