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 Britt Horvat

Getting The Most Out Of Your Xerox Copiers - Part I
 
(C118, C123, WC-5225 styles, C35, WC-232, & WC-5632 styles)

There is a long, gradual learning curve that starts after a new group of copiers is introduced. The most valuable information that comes to light is a clearer understanding of which parts are actually critical to successfully extending the life of the machine’s modules. There are also tricks we learn which help us avoid potential pitfalls. This article begins a series of articles that will offer a sweeping review of the Toner Cartridges, Drum Cartridges and Fuser Modules of the most popular Xerox brand copiers. For this month, we’ll be sticking to the black-and-white models. We’ll take a look at what we’ve been learning about each cartridge & module.

                                                                                                                               C118 & C123 styles

C118, C123, & WC-5225 styles: CopyCentre C118, C123, C128, C133, WorkCentre M118, M118i, M123, M128, M133, Pro123, Pro128, Pro133, WorkCentre 5222,5225,5230

C123 style Toner Ctg.

Toner Cartridges: Toners don’t get much easier to refill than this. These are as simple as removing the front end cover, pouring in the toner and replacing the Toner Reset CRUM Chip on the side of the cartridge. Pay attention to make sure you use the right CRUM for the exact cartridge reorder number your machine needs. The generic toner material we’ve been using has been working good, although I’ve heard reports of some which did not work as well as others, so keep your eye on fusing and copy quality and be sure to report any problems to your suppliers so they can address them.

                                                                                                                           C123 style Drum Ctg.

Drum Cartridges: The cost of the OEM C123 drum cartridges (13R589) nearly doubled back in June of this past year. There is now good value in getting the full yield out of the cartridges.

The widely varying yields which these machines allow on their drum cartridges can be confusing. Depending on how many copies the customer runs on average, the machine will allow a different yield before calling for a new cartridge. The official stated yield is based on 6 pages per job on average.

1 pg. per job on average… yields approximately 32K

6 pgs. per job on average… yields about 60K

500+ pgs. per job … yields a maximum of 120K

This tells us that clearly some cartridges need only a new Drum Reset CRUM chip to make a second cycle happen. Other cartridges, from the offices which run longer jobs, will need more components replaced. We’re finding that in cartridges that have run over the 60K, the Charge Roller in the cartridge will, at some point in the second cycle, develop a build-up of impacted toner on its surface. The result is poor charging of the drum which leads to a gray background on the copies. If the drum looks good, you can often get away with replacing the Drum Reset CRUM and the Charge Roll and get your second cycle. A complete rebuild is also an option. Drums, Blades, Charge Rollers, & Drum Reset CRUMs are all available. The Developer in this drum cartridge is being offered by some suppliers as well.

C123 style Fuser

If you wish to replace only the Drum Reset CRUM without completely disassembling the cartridge, the CRUM replacement can be a little tricky. Because the lower frame of the cartridge is in the way of sliding the CRUM all the way out, you will need to separate the upper and lower halves of the cartridge at the rear end. Then you’ll have enough room to slide the CRUM out. Remove the rear Drum Bushing while holding the drum in place, then raise the upper half up about 1 inch and reinsert the Drum Bushing to keep the drum in a safe position while you replace the CRUM.

One of my good customers told me that when he wants to replace the CRUM without taking the time to disassemble the cartridge, he uses a dremel tool. He finds it much easier to cut a slot at the top of the cartridge, allowing him to slide the CRUM out the top instead.

                                                                                                                                           C35 style

Fuser Modules: These fusers are worth repairing by virtue of the rather high cost of a new one. They’re no picnic to work on, but you get used to them pretty quickly. The Heat Roll, Pressure Roll and Picker fingers are the critical components which need replacing in most cases. Sometimes you can get away with not replacing the Pressure Roll. The C123 and WC-5225 fusers share the same Heat Roll & Pressure Roller. The C118/M118 has its own version of the two rollers. Picker Fingers are common to all 3 types of fusers.

C35, WC-232, & WC-5632 styles: CopyCentre C35/45/55, WorkCentre M35/45/55, Pro35/45/55, DocumentCentre 535, 545, 555, WorkCentre 165, 175, 232, 238, 245, 255, 265, 275, WC5030, 5050, 5135, 5150, 5632, 5638, 5645, 5655, 5665, 5675, 5687, & the newest model numbers: 5735, 5740, 5755, 5767, 5775, 5790, BookMark 40/55

C35 style Toner Ctg

Toner Cartridges: These are very simple toner cartridges (6R1046 for the C35 version and 6R1146 for the WC-165/265 version). Only the toner refill material would be required to refill them as there are no other components to consider replacing. Each shot of toner must have a small bit of developer mixed into it. This machine uses a trickle system… a small bit of fresh developer is provided in the toner so that the oldest developer then gets walked out into the waste container. This keeps the developer fresh for a very long time as it is constantly being replenished. Refills and Generic Toner Cartridges have only very recently come on the scene and the cost of the generic cartridge is very close to the cost of the bottle of refill material. The faster models (65 ppm and up) use a longer version of the cartridge (6R1146) which uses a larger volume of the same toner material.

                                                                                                                            C35 style Drum Ctg.

Drum Cartridges (Xerographic Modules): Within the C35 style, there are two physically different versions of the cartridges depending on which model machine you’re working on. The two versions are substantially different in spite of looking very similar at first glance. Furthermore, each of those two versions has two different types here in the U.S.: the ‘Metered Plan’ (Type B) and the ‘Sold Plan’ (Type A). Pay attention to the exact model of machine, and if you can, check the consumable “type” from the machine’s User Tools (press ‘Access’… the default password is ‘1111’, then press ‘Go To Tools’, and then ‘More’… look for “Consumable Management’ and choose ‘Service Plan’ to see if the machine is set up for Type A or Type B). Get the exact one for your customer’s machine. When in doubt, choose the ‘Sold Plan’ or “Type A” version (113R610 or 113R674 depending on the model of the machine) because it will work in any U.S. machine. Just keep in mind that once you install a “Type A” version in a machine, it will forever after reject the ‘Metered Plan’ (113R608 or 113R672) version of the cartridges.

These Drum Cartridges can last well into the second cycle if you replace the Drum Reset CRUM chip. Drum Cleaning Blades are available as well if you ever need one. So far we’ve not seen any reasonably priced drum cylinders in the market. When you replace the CRUM to reset the drum count, you’ll want to pay a little attention to the Transfer Corona Assembly because a new Transfer Corona Assembly is included in the box with each new Drum Cartridge. If the corona wires are pitted, you may consider restringing the corona.

C35 style Fuser

Fuser Modules: The C35 style has 4 different Fuser Module types, each with their own unique Fuser Reset CRUM. This assures that the fusers remain model specific. They also use different heat lamps for the various fuser versions, so even if you did not have the CRUM differences to worry about, they would not interchange across models.

The most critical parts which need replacing whenever the machine calls for a new fuser are the Fuser Cleaning Web and the Fuser Reset CRUM. If the heat roll looks good, you can often replace these two parts and get the fuser running for another cycle (or at least a good part of a second cycle). The heat roll is the next thing in line for replacing. I’ve also been told that—at
least for the high speed models—by the time the heat roll is wiped out, the tape on the thermistors’ heads will also be nearly worn through. Replacing the tape on the thermistor heads may be required at that point.

                                                                                                             C35 style-Web & CRUM

There are 3 different heat roll versions throughout the group. The earliest ones (109R636) had a thick-walled aluminum heat roll, the newer low volume version of the fuser (109R752) uses a thin, steel-walled roll, and finally the high speed fuser types (for 65+ pages per minute models such as 109R723 & 109R773), use a thin walled aluminum heat roll. The heat rolls for the earliest models (109R636) and also the heat rolls for the high speed models (109R723 & 109R773) are available. The newer low volume fuser type of heat roll we have not seen in the market as of yet.

Lots of other fuser parts have surfaced out there, including pressure rolls, picker fingers, drive gears, web gears, heat roll bearings and bushings, etc. This is in spite of the fact that the OEM parts list does not spare many of these fuser components.

That should do it for the current monochrome models. Next month we’ll continue to take a look at what we’ve been learning about the modules and cartridges for the full color machines, like the C32 style and DC250 style. Thanks for tuning in everyone!

Britt works for The Parts Drop, a company whose primary business is providing parts, supplies and information for Xerox brand copiers, printers and fax machines. You can find more information, including many of Britt’s past ENX articles on their website, www.partsdrop.com.

 
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